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Sheehy Honda

Alexandria, VA

4.8
1,370 Reviews

7434 Richmond Hwy.

Alexandria, VA

22306

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Showing 1,370 reviews

September 29, 2021

The sales representative Metasebia Assefa did a fantastic job working with us on a Honda Odyssey. He was attentive and answered all of our questions. I wish I could say the same for the detail department. Wh More

by n8daniels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Metasebia Assefa
Oct 01, 2021 -

Sheehy Honda responded

Hello N8daniels, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

September 28, 2021

I am always pleased with the customer service I receive when I take my Passport in for maintenance. Rachel is always efficient, courteous, and able to answer any questions I have. More

by TLG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rachel Higgins
Sep 30, 2021 -

Sheehy Honda responded

Tlg, thank you for your kind review; we are happy to pass along your comments to the team here at Sheehy Honda of Alexandria! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 24, 2021

Professional and friendly environment. Customer service is the best with Rachel Higgins. They were busy. I felt it took a little longer to find out what was wrong with the AC. However, I was provided tra More

by dianne
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rachel Higgins
Sep 27, 2021 -

Sheehy Honda responded

Dianne, we're happy you found our staff to be so supportive during your experience here at Sheehy Honda of Alexandria. We are always more than happy to assist you if anything else comes up. Take care!

September 22, 2021

Pleasant and efficient staff. Work completed in timely manner as requested Phone controls keep up. More

by Thefergusons.va
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vijay Krishna, Carl and Robert Porters, Rachel Higgins, Robert Delarouge
Sep 23, 2021 -

Sheehy Honda responded

Hi Thefergusons.va, thank you so much for your positive comments about Sheehy Honda of Alexandria! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 21, 2021

First experience and second were phenomenal, this one was slightly worse. I’m satisfied but not happy with the price I paid for labor and tires, and additionally I was disappointed that they do not price mat More

by lexyb36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vijay Krishna, Rachel Higgins
Sep 23, 2021 -

Sheehy Honda responded

Hello Lexyb36, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

September 21, 2021

Sheehy Honda has friendly environment and good customer service. I am a VIP member since 2007, purchased accord, CRV and odyssey with VIP membership. More

by Kabir
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Higgins
Sep 23, 2021 -

Sheehy Honda responded

Hi Kabir, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 20, 2021

Friendly and attentive staff. Very fast service too! Much shorter wait time than I was expecting. I will definitely be returning for my future car service needs. More

by Mae
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vijay Krishna, Carl and Robert Porters, Rachel Higgins
Sep 23, 2021 -

Sheehy Honda responded

Mae, thank you for your kind review; we are happy to pass along your comments to the team here at Sheehy Honda of Alexandria! Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 20, 2021

Clean professional efficient No additional words to Clean professional efficient No additional words to add at this time thank you very much More

by carolanne.ensley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Higgins
Sep 23, 2021 -

Sheehy Honda responded

Hello Carolanne.ensley, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Sheehy Honda of Alexandria

September 14, 2021

I love this dealership. The salespeople and all those who work in the service department are a joy to work with. They not only care about your car, they care about YOU! You don't get that everywhere. More

by RevDMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pollard , Vijay Krishna, Pallob Ahmed, Carl and Robert Porters, Rachel Higgins
Sep 15, 2021 -

Sheehy Honda responded

Hi Revdms, thank you so much for your positive comments about Sheehy Honda of Alexandria! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 13, 2021

If I could give 0 stars I would. Came to terms in principle to buy a vehicle. Called the used car manager, Dean Schulyer Used Car Manager, 8 times and emailed 6 times to make a $500 deposit. He wou More

by Scott
Recommend Dealer
No
Employees Worked With
Dean Schuyler
Sep 15, 2021 -

Sheehy Honda responded

Scott, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Please reach out to us at (571) 475-9983 when you can so we can address this situation directly. Thank you and have a great day.

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