
Sheehy Honda
Alexandria, VA
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The sales representative Metasebia Assefa did a fantastic job working with us on a Honda Odyssey. He was attentive and answered all of our questions. I wish I could say the same for the detail department. Wh job working with us on a Honda Odyssey. He was attentive and answered all of our questions. I wish I could say the same for the detail department. When we came to test drive the van, it was in terrible condition, and when we came to pick it up a day later after it had been detailed, there were still several issues that had Metasebia had to deal with himself. Had it not been for the poor quality done by the detailed department, this dealership would get five stars. More
I am always pleased with the customer service I receive when I take my Passport in for maintenance. Rachel is always efficient, courteous, and able to answer any questions I have. when I take my Passport in for maintenance. Rachel is always efficient, courteous, and able to answer any questions I have. More
Professional and friendly environment. Customer service is the best with Rachel Higgins. They were busy. I felt it took a little longer to find out what was wrong with the AC. However, I was provided tra is the best with Rachel Higgins. They were busy. I felt it took a little longer to find out what was wrong with the AC. However, I was provided transportation to my home and return--this is a plus. More
First experience and second were phenomenal, this one was slightly worse. I’m satisfied but not happy with the price I paid for labor and tires, and additionally I was disappointed that they do not price mat slightly worse. I’m satisfied but not happy with the price I paid for labor and tires, and additionally I was disappointed that they do not price match other dealers. A competitor in the area makes it clear that they match any price, but I understand it is up to their discretion and I like this dealership - hence why I continue to come. I requested my key battery to be changed and it was not done. By the time I left it was late so I was not going to ask again. People forget, but at the time I was assured it would be done. Will have to come back for that. More
Sheehy Honda has friendly environment and good customer service. I am a VIP member since 2007, purchased accord, CRV and odyssey with VIP membership. service. I am a VIP member since 2007, purchased accord, CRV and odyssey with VIP membership. More
Friendly and attentive staff. Very fast service too! Much shorter wait time than I was expecting. I will definitely be returning for my future car service needs. shorter wait time than I was expecting. I will definitely be returning for my future car service needs. More
Clean professional efficient No additional words to Clean professional efficient No additional words to add at this time thank you very much Clean professional efficient No additional words to add at this time thank you very much More
I love this dealership. The salespeople and all those who work in the service department are a joy to work with. They not only care about your car, they care about YOU! You don't get that everywhere. who work in the service department are a joy to work with. They not only care about your car, they care about YOU! You don't get that everywhere. More
If I could give 0 stars I would. Came to terms in principle to buy a vehicle. Called the used car manager, Dean Schulyer Used Car Manager, 8 times and emailed 6 times to make a $500 deposit. He wou principle to buy a vehicle. Called the used car manager, Dean Schulyer Used Car Manager, 8 times and emailed 6 times to make a $500 deposit. He would not answer me. Then sold it to another party a day and a half after the deal in principle was made. Totally dishonest. Stay away folks.... More