
Sheehy Honda
Alexandria, VA
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Rachel Higgins always provides exceptional service and is always on top of the service provided. Rachel has excellent customer service skills and articulates those skills professionally always on top of the service provided. Rachel has excellent customer service skills and articulates those skills professionally More
I dropped my vehicle off for the repair of a tire (removal of a nail and a patch to the tire) and for the Virginia state inspection and multipoint inspection. Mr. Krishna was very professional and fr (removal of a nail and a patch to the tire) and for the Virginia state inspection and multipoint inspection. Mr. Krishna was very professional and friendly and addressed my request immediately. When I picked up the vehicle the following day I met with Ms. Higgins. She went over the service provided and was also very professional and friendly. I have always had very good experiences with Ms. Higgins over many years of dealing with Sheehy. I have purchased several Honda vehicles and have never had any complaint concerning the Service Center. More
I constantly receive “EXCEPTIONAL SERVICE” from Vijay Krishna and Rachel Higgins at Sheehy Honda. It’s Always an “AMAZING EXPERIENCE” and “ OUTSTANDING CUSTOMER SERVICE” that Gets Better & Better Each Vi Krishna and Rachel Higgins at Sheehy Honda. It’s Always an “AMAZING EXPERIENCE” and “ OUTSTANDING CUSTOMER SERVICE” that Gets Better & Better Each Visit! More
Rachel & BJ the mechanic made a service repair easy and seamless. They were very professional and went above and beyond to assist me with my needed repair. Service was done within a 24 time period. Very pl seamless. They were very professional and went above and beyond to assist me with my needed repair. Service was done within a 24 time period. Very pleased. More
The customer service I received was great from Rachel. However the cost for labor added to my bill was too high. I don’t understand the need to charge that much for labor. Doesn’t make any sense to charge However the cost for labor added to my bill was too high. I don’t understand the need to charge that much for labor. Doesn’t make any sense to charge almost $700 for labor for brakes, tires and an alignment. I don’t think my alignment was all that great either. More
Continued excellent service from Sheehy Honda. We have 2 Hondas (Pilot, Accord) that we bring to Sheehy and we have always have enjoyed prompt, outstanding service from the Sheehy staff. 2 Hondas (Pilot, Accord) that we bring to Sheehy and we have always have enjoyed prompt, outstanding service from the Sheehy staff. More
Our recent service involved change of automatic transmission fluid. The service was excellent and Sheehy Honda is located two miles from our residence. However, I prefer taking our 2018 Odyssey t transmission fluid. The service was excellent and Sheehy Honda is located two miles from our residence. However, I prefer taking our 2018 Odyssey to a local independent service facility for certain services due to your high labor costs. For example, the cost of parts and labor for replacing the front rotors and brake pads was half of Sheehy Honda's estimate. More
They did a great job keeping me updated on all of the work that needed to be done with my vehicle. But they also didn’t perform any work without my consent. work that needed to be done with my vehicle. But they also didn’t perform any work without my consent. More
The service was outstanding! I recommend this dealership to everyone i know. I can assure you that while I’m stationed in this region, my Honda will only be serviced here. to everyone i know. I can assure you that while I’m stationed in this region, my Honda will only be serviced here. More