
Sheehy Honda
Alexandria, VA
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Easy to make an appointment, work was completed on schedule. The service teams very attentive and takes the time to explain why the work needs to be done. schedule. The service teams very attentive and takes the time to explain why the work needs to be done. More
Vijay is nice and appreciated that one can make appointments online. A little concerned at pricing, though, so worth being aware. My car required “B1 2” service which I understood may cost $100-$ appointments online. A little concerned at pricing, though, so worth being aware. My car required “B1 2” service which I understood may cost $100-$200. When I arrived to check the vehicle in, the service rep said that would cost $480 _with_ a military discount. Umm, no. I can do air/cabin filter changes myself and the rest seems to be overhead for a bunch of checks. I’m sure this is just how the dealer makes its money. Beware. More
The Service Technician recommended the 30,000 mile service, but after researching further, I discovered that the most expensive parts of this service were not necessary at 30,000 miles. Additionally, service, but after researching further, I discovered that the most expensive parts of this service were not necessary at 30,000 miles. Additionally, I was charged for an engine air filter and cabin air filter replacement, but the work was not performed and I had to contact the Service Manager to actually have the filters replaced. Better alternatives exist with more straightforward customer service and lower prices. More
I purchased my CRV from Sheehy in 2016. I was very pleased with the salesperson and very happy with the service department. Rachel is great! pleased with the salesperson and very happy with the service department. Rachel is great! More
I had my first scheduled maintenance service done. I was able to get an appointment very quickly. On the day of the service, I waited in the customer area. Hit beverages were available as well as a TV and r able to get an appointment very quickly. On the day of the service, I waited in the customer area. Hit beverages were available as well as a TV and reading material. Service was prompt. They kept everyone informed of their vehicle status. (Social distancing means you overhear lots of conversations!) Overall, I had very good service. More
Vijay was awesome - I called needing a wheel stem re-installed the day after Thanksgiving. I thought I would be scheduled for the next week, but Vijay serviced our vehicle that night with the shop al re-installed the day after Thanksgiving. I thought I would be scheduled for the next week, but Vijay serviced our vehicle that night with the shop already prepared with the necessary equipment because Vijay had called ahead. The service was outstanding and I won't hesitate to recommend this shop to my friends and acquaintances. More
Been going to Sheehy Honda for over 7 years for service and I have never been disappointed. Their professionalism is beyond my expectations, I will continue to get my car service here and I this establishm and I have never been disappointed. Their professionalism is beyond my expectations, I will continue to get my car service here and I this establishment to others. More
Vijay was able to get my Honda serviced the same night I dropped it off, and this happened the week of Thanksgiving! I drove in at 5pm with 5 dashboard warning lights going, and he got it quickly diagnose dropped it off, and this happened the week of Thanksgiving! I drove in at 5pm with 5 dashboard warning lights going, and he got it quickly diagnosed, estimated, and confirmed that a technician could finish it that night. And when I got it back, it had been cleaned up as well. Exceeded expectations. More