
Sheehy Honda
Alexandria, VA
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I set up an appointment online and was able to get my CR-V into Sheehy a few hours later which was extremely convenient. I dealt with Rachel H. and as always she was very helpful, knowledgeable and gi CR-V into Sheehy a few hours later which was extremely convenient. I dealt with Rachel H. and as always she was very helpful, knowledgeable and gives you the best service. I thank Sheehy and Rachel for making the servicing of my CR-V easy. More
Rachel Higgins is an outstanding asset for Sheehy Honda of Alexandria service location. I have received the highest level of service experience from her pretty consistently. I wish her all the success. she of Alexandria service location. I have received the highest level of service experience from her pretty consistently. I wish her all the success. she deserved in the returns. More
These guys have been nothing but above and beyond when it comes to service and accommodating schedules. Rachel and team did a great job giving me the right time, being ready for me to arrive and then working comes to service and accommodating schedules. Rachel and team did a great job giving me the right time, being ready for me to arrive and then working quickly to make sure I was back on the road. Thanks, guys! More
Rachel is always SUPERB! Always greets you with a big smile! Is very knowledgeable and makes you have an wonderful service visit every time! I also want to thank the technicians for the great service the smile! Is very knowledgeable and makes you have an wonderful service visit every time! I also want to thank the technicians for the great service they do on my vehicle every time! Thank you all for the awesome service and for taking such good care of my vehicle! More
The attendants in the service department were fast, attentive, and thorough. Especially Rachel H. She was very helpful, knowledgeable and considerate of my service needs. attentive, and thorough. Especially Rachel H. She was very helpful, knowledgeable and considerate of my service needs. More
The service team was responsive & professional. The team answered my questions & repaired my car with little wait time. I will continue to give Sheehy my business! answered my questions & repaired my car with little wait time. I will continue to give Sheehy my business! More
I'm a satisfied customer! Vijay is the best! My first I'm a satisfied customer! Vijay is the best! My first time in service was 2 weeks ago due to airbag theft (Honda Corporation needs to address this) I'm a satisfied customer! Vijay is the best! My first time in service was 2 weeks ago due to airbag theft (Honda Corporation needs to address this) and I didn't have my car for roughly a week for repairs. While there were car cleanliness issues and broken class pieces still left when I arrived to pick up the vehicle, Vijay talked to me and made me feel comfortable with leaving it for another day to correct the issues. The car was beautifully clean when I arrived to pick it up, so much so that it looked better than when I drove it off the lot (new car) 6 weeks prior! I had to return for an inner part that was left damaged and Vijay had me return and got me in and out in roughly 30 minutes as promised and made sure that he made up for the inconvenience. Excellent customer service Vijay! More
Rachel either 1) can speed read, 2) looked at my "file" before I got there, or 3) is really good at her job. She was very prepared with her suggestions, and reminders to me on the concerns from my last vis before I got there, or 3) is really good at her job. She was very prepared with her suggestions, and reminders to me on the concerns from my last visit. She found the perfect balance of solutions for my car. More