
Sheehy Honda
Alexandria, VA
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It’s been a while since I’ve had my car maintenanced and I was at 75k on my odometer. So I was expecting a lot of work to be done. Rachel did a great job keeping me informed about everything that was going I was at 75k on my odometer. So I was expecting a lot of work to be done. Rachel did a great job keeping me informed about everything that was going on and everything that needed to be completed on my vehicle. She gave me estimates on pricing and time until completion. I returned to the dealership and after waiting, I noticed my vehicle was out in the area where vehicles with service completed was parked. I asked another associate about the status of my car. That associate was able to ensure my vehicle was ready and had me on my way. More
Always a positive experience to get my car serviced at Sheehy! They are always quick to get me in and out, and super accommodating. Will always bring my car here. Sheehy! They are always quick to get me in and out, and super accommodating. Will always bring my car here. More
My service experience was excellent. Rachel checked me in immediately and sent me a text. My service was completed faster than I expected. I waited at the dealership and Rachel informed me as soon as my vehi immediately and sent me a text. My service was completed faster than I expected. I waited at the dealership and Rachel informed me as soon as my vehicle was finished. The waiting area made it easy to socially distance. More
Super friendly staff, quick and accurate service. I highly recommend Sheehy Honda. I've been coming here for five years now and have always had a wonderful experience. highly recommend Sheehy Honda. I've been coming here for five years now and have always had a wonderful experience. More
Always a Pleasure My wife and I have been coming to Sheehy for over 10 years. I have always received professional and courteous interactions with the staff. I have p My wife and I have been coming to Sheehy for over 10 years. I have always received professional and courteous interactions with the staff. I have personally dealt with Rachel for quite sometime now and always thankful. Rachel, Michaele (sp), and Vijay are the ones I deal with most and I always walk away satisfied. This team makes you feel like "Family". More
We have long history with Honda from buying cars to service and they have always been kind, fair and professional. Everyone we’ve ever worked with has been fair in their dealings and respected our posi service and they have always been kind, fair and professional. Everyone we’ve ever worked with has been fair in their dealings and respected our position. More
The wait was long, but was worth it. My car run very smoothly now, I had the oil change plus transmission fluid they checked many points like tires and battery. I am very happy. smoothly now, I had the oil change plus transmission fluid they checked many points like tires and battery. I am very happy. More
Very professional and friendly service department. Rachel Higgins was great as she helped me understand what services my car needed and helped me out from the beginning to the end. High quality service from Higgins was great as she helped me understand what services my car needed and helped me out from the beginning to the end. High quality service from great people! More
Everyone was nice , but the problem was not fixed. I took my 2019 Honda Pilot (13K miles) in because all the warning lights on the dash come on and tell me EVERYTHING is broken sometimes. I also neede I took my 2019 Honda Pilot (13K miles) in because all the warning lights on the dash come on and tell me EVERYTHING is broken sometimes. I also needed a recall for the radio software. The employees were very nice, professional and courteous. Rachel was fast and efficient. The waiting area with workspaces was clean and roomy, the internet fast and the other areas of the dealership were also nice. The problem I have is that the warning lights come back on sometimes and now the radio makes loud cracking sounds sometimes that that did not happen before the upgrade. I have to take it back and try again. More