Sheehy Honda

Amazing Service! This review is long overdue. We have been bringing our vehicles to the Alexandria location for the past 5 years and have never been disappointed with This review is long overdue. We have been bringing our vehicles to the Alexandria location for the past 5 years and have never been disappointed with the service. Rachel Higgins is a consummate professional and bona fide problem solver. Thank you for always making visits easy and stress free! More

Go See Ayla Make sure you see Ayla Esengozhoeva if you visit Sheehy. She was very communicative before and after my new lease was signed and did her best to get m Make sure you see Ayla Esengozhoeva if you visit Sheehy. She was very communicative before and after my new lease was signed and did her best to get me answers to questions I had regarding both the lease and the new Civic. She is very personable and did not feel like the typical pushy salesperson. More

A customer for life I was treated with kindness and respect- something that I had hoped for but never expected. Joselo Anzoategui was why I came to this dealership- he wa I was treated with kindness and respect- something that I had hoped for but never expected. Joselo Anzoategui was why I came to this dealership- he was responsive and respectful, honest and very helpful. His responses to my text message ( in regards to a van I was interested in) were prompt- even when the dealership was closed. The customer service was beyond five stars and I hadn’t even walked through the door yet! When I came in, I felt like we were family. I was actually enjoying the car shopping experience. Then, I had the pleasure of working with Robert De La Rouge. He was to the point, respectful, honest and extremely generous. I was again amazed at the customer service. These two gentlemen deserve acknowledgement in gaining customer trust. I am a very happy Honda customer! Thanks Sheehy Honda for employing such great people. More

Excellent Customer Service Ayla provided excellent customer service when I purchased my leased vehicle. I highly recommend seeing her when you go to Sheehy! Even after I left, s Ayla provided excellent customer service when I purchased my leased vehicle. I highly recommend seeing her when you go to Sheehy! Even after I left, she reached out to provide her information in case I had any additional questions, which I did and she helped me get them squared away! More

-5 rating Extremely disappointed that I took my 89 year old father here. All he wanted to do was sit in a new CRV so that we could determine if it would be easy Extremely disappointed that I took my 89 year old father here. All he wanted to do was sit in a new CRV so that we could determine if it would be easy for him to get in and out. We told this to the salesman who jumped on us at the door. Nassar immediately began a campaign to sell us a used (2018) Honda CRV. Apparently he considered us idiots. Why would we want to look at a new one he was saving us so much money. Every time we asked a question we did not get a straight answer. He directed us around the block for a three minute test drive. Had I been in the car longer I would have realized how bad the interior smelled. There is a very strong solvent smell inside. My father detests shopping for cars. After listening to the salesman rave about what a deal the car was, he was finally badgered into buying the car just to get it over with. After getting it home, the smell did not dissipate at all. It is so strong that riding in the car is literally nauseating or gives you a headache. I contacted the dealership. The GM said to take the car to the service department. We did and the vehicle has been there for over a week. We have not been contacted by anyone with an update. My husband has attempted to find out what is going on but has gotten no information other than the car is there. He has tried to reach out to the Service Manager but has not had a return call. In the meantime my elderly, retired dad does not have the car he just paid cash for to drive to get his groceries or to doctors appointments that he needs to go to. I have bought MANY cars in the last 40 years. This is the all time worst experience at a dealership that I have ever had. It is shameful that Nassar used the opportunity to take advantage of an 89 year old retired veteran. More

Horrible service department I bought a new 2019 Honda Pilot. I have had to bring my car back for additional add ons. Each time the service reps were de missive to me and ignored I bought a new 2019 Honda Pilot. I have had to bring my car back for additional add ons. Each time the service reps were de missive to me and ignored my requests to ask about service performed on my car. I received quotes for work to be performed on my car and when I asked why I received different quotes (400% increase) customer service rep was extremely rude and refused to double check the numbers. They are happy to charge your credit card for services rendered, but a very reluctant to treat customer with respect and appreciate for their loyalty. At this point, I feel their is a question mark about honesty, quality, and integrity of worked performed. I feel if I went back for an oil change; I would not get what I’m paying for. I will never bring my car back to this dealership even for scheduled work. I will not purchase any cars at this dealership. More

Bought a New 2109 Honda Civic Coupe I decided to upgrade my 2017 Honda to a new 2019 Honda Civic Coupe. When I got to the dealership I was promptly helped and was able to test drive a ca I decided to upgrade my 2017 Honda to a new 2019 Honda Civic Coupe. When I got to the dealership I was promptly helped and was able to test drive a car within 20 minutes. I decided on a car with the salespeople (Pallob and Marcus) and they couldn't have been nicer and easy to work with and discuss a deal. Once a deal was finalized I then dealt with a Business Manager (Milenka Barry) and she was outstanding and took care of all my concerns and requirements. Milenka made the sales closing painless and a pleasure. I highly recommend Sheehy Honda and their outstanding people (Milenka, Pallob and Marcus). You will be totally satisfied with their service and customer appreciation. More

Outstanding Customer Service Recently I had amazing experience with the employee named Joseph who works for Service Department. Really I never been treated like that. Joseph is Recently I had amazing experience with the employee named Joseph who works for Service Department. Really I never been treated like that. Joseph is outstanding exceptional professional. Thanks so much More

Rita for the Win!!! If you’re looking to make a purchase I highly recommend Rita. She was super friendly and made me feel comfortable. No hassle whatsoever. Looking forwa If you’re looking to make a purchase I highly recommend Rita. She was super friendly and made me feel comfortable. No hassle whatsoever. Looking forward to making another purchase with Rita. More