
Sheehy Honda
Alexandria, VA
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Nightmare As a repeat customer, this time I suffered from wasting my time and beard a cost $319 of their staffs fault. I wrote a review on 6/1 on their googl As a repeat customer, this time I suffered from wasting my time and beard a cost $319 of their staffs fault. I wrote a review on 6/1 on their google page about I waited 3.5 hours and paid $319 for nothing getting fixed. Kris and his team didn't improve any condition better to my a/c, but still decided to write an invoice for this ridiculous $319 and had me waited for 3.5 hrs. Today my husband called Sheehy service. The service manager answered my husband s questions. The manager said that Kris had me to sign an agreement paper for agreeing paying $350, then they just charged me $319. Then, they found it was compressor going bad, but they had already added some fluid to my car a/c system then found its compressor. what they made mistakes now costs me my hard-working money and my time of waiting for nothing? They said for giving me a break, they will take $200 off if I choose them to change compressor which originally costs $2,225, $200 off is $2,025. If you didn't do anything wrong, why do you give me a break? If you did wrong, why do I have to pay for your wrongfully doing? Ridiculous. Kris and service manager, if you place yourselves into my situation, will you fight for you own just? More
By far the best salesmen i’ve Dealt with ..Jose alvarez If you’re looking to buy a car I recommend to ask to speak with Rafael Perez. He was very helpful and patient as I also looked elsewhere for a better If you’re looking to buy a car I recommend to ask to speak with Rafael Perez. He was very helpful and patient as I also looked elsewhere for a better deal. Mr. Perez was able to match my price, and answered all of my questions thoroughly. Great personality and made the process much easier than I thought, he deserves a promotion. More
Excelent I gave a 5 star rating because the car is very very nice . They have excellent customer service . The car is very helpful during driving and has mant I gave a 5 star rating because the car is very very nice . They have excellent customer service . The car is very helpful during driving and has mant accessories to it . More
Wonderful experience We are very happy with the service Rita provided us. She was very honest and helpful. She worked with us to match the price we can afford. But never t We are very happy with the service Rita provided us. She was very honest and helpful. She worked with us to match the price we can afford. But never tried to manipulate us which I know happens in most places. The color we chose was not available in here. But Rita managed to bring the car by the same day and we are so happy for that. We will be surely coming here again and recommend people to come here. Again thanks to Rita for her nice job. More
Best car salesman I've worked with! Car shopping is one of those tasks I generally dread. So, I was less than thrilled when my husband insisted we spend the day at the dealership. Fortun Car shopping is one of those tasks I generally dread. So, I was less than thrilled when my husband insisted we spend the day at the dealership. Fortunately we were paired with Rafael, who was extremely likable, knowledgeable, and genuine- nothing like the stereotypical car salesman! We felt very comfortable working with him, never felt pressured to overbuy or overpay. It was probably the best car shopping experiences I've ever had. Rafael advocated on our behalf to get the bottom line down, and pushed further, so we left as happy customers. I highly recommend Rafael and the Sheehy team! More
Rafael Was Great! Rafael was my salesmen and from the initial conversation on the phone until he handed me my keys he was GREAT! He told me everything needed to buy my Rafael was my salesmen and from the initial conversation on the phone until he handed me my keys he was GREAT! He told me everything needed to buy my car and gave me a terrific discount. If anyone is looking for a car, please go see Rafael. More
Reasonable and friendly We traveled three hours to buy a clean used car that was low mileage, one-owner and exactly as described online. Rafael was polite, courteous and help We traveled three hours to buy a clean used car that was low mileage, one-owner and exactly as described online. Rafael was polite, courteous and helpful, and they gave me a more than fair trade-in. Friendly folks who work there and seem relatively normal, no high pressure or weird manipulative tactics. I’d buy from them again. More
Awesome Just one word will describe the folks at Sheehy Honda, AWESOME. It was the best vehicle buying experience I have ever had. Rafael Perez, Drew and Adam Just one word will describe the folks at Sheehy Honda, AWESOME. It was the best vehicle buying experience I have ever had. Rafael Perez, Drew and Adam were the best. Rita was incredibly helpful over the phone and the net. I will recommend the dealership to anyone. If you are looking for a great deal, easy buying experience, and super service, you can be guaranteed you will find it at Sheehy Honda. Rob Skibsted More
Super easy experience Everything about buying my new car was easy! Rafael was super nice and set everything up to perfection. Definitely buying my next Honda at Sheehy. Everything about buying my new car was easy! Rafael was super nice and set everything up to perfection. Definitely buying my next Honda at Sheehy. More
Great customer service Rafael was a pleasure to work with. His knowledge, patience, and great customer service was a great determining factor for the purchase on the same d Rafael was a pleasure to work with. His knowledge, patience, and great customer service was a great determining factor for the purchase on the same day. Robert I’m finance was thorough and straightforward during the last phase. Those two make a great combo. First impression is half the battle for purchasing the same day. More