Sheehy Lexus of Annapolis

Best purchase/lease experience by far!! I have purchased many vehicles from different companies in my lifetime. And this is my first Lexus lease. When I walked in the door, I knew that Shee I have purchased many vehicles from different companies in my lifetime. And this is my first Lexus lease. When I walked in the door, I knew that Sheehy was something special. They are totally customer oriented. From the test drive to financial options, Ernie made lease of my Rx 350 relaxing, painless and stress less. My biggest issue was dithering over color choice. Paperwork process was also easy with Michelle as we were done in 15 minutes. I couldn't be more pleased with my decision to come to Annapolis rather than Alexandria. More

Amazing service We purchased our first Lexus RX ten years ago based on Consumer Reports top rating, not knowing what great service we were buying into. When it came We purchased our first Lexus RX ten years ago based on Consumer Reports top rating, not knowing what great service we were buying into. When it came time to replace the car on short notice this summer, Mike Bowen on Sheehy's sales team did everything possible to make the experience an enjoyable one. The extra time and effort he put into going over various options, delivering the car to us personally at home, setting up and going over new functions, and even Fedexing an extra key and keychains a to us on our first trip has helped to lock us in as most satisfied and loyal customers. More

Great service + personal attention Having bought two cars recently - a Lexus RX and Mercedes C class - I have a good ability to juxtapose the two dealerships. And the experience at She Having bought two cars recently - a Lexus RX and Mercedes C class - I have a good ability to juxtapose the two dealerships. And the experience at Sheehy Lexus was far superior -- the sales team was far more knowledge, far less pushy about add-ons, and willing to stay open late to accommodate my schedule. I highly recommend this dealership, and Ernie, to others. More

Amazing sales service...as always! This is my 4th Lexus GX 460 (all from Sheehy in Annapolis)... Obviously, I love the car! I recently traded in my 2013 for a 2015 and Mike Bowen, was This is my 4th Lexus GX 460 (all from Sheehy in Annapolis)... Obviously, I love the car! I recently traded in my 2013 for a 2015 and Mike Bowen, was an absolute pleasure to work with. He made sure that I got everything that I wanted, and was able to process everything very quickly and efficiently. He personally delivered the car to my home, and set up my garage door opener, my bluetooth and my nav system. Even though I have had 4 of these cars, Mike actually taught me about a few feratures that I had no idea existed. The whole experience was, once again, seamless and easy. I love my new car! More

Personal Attention Edward Jackson was very efficient, thoughtful and made our purchase a pleasure. Everyone was helpful and the showroom was pleasant and comfortable. Edward Jackson was very efficient, thoughtful and made our purchase a pleasure. Everyone was helpful and the showroom was pleasant and comfortable. Overall a very good experience. More

Another Great Experience at Lexus of Annapolis! This was my second purchase of a Lexus from your dealership. Although it was 13 years between purchases, it wasn't because I bought elsewhere. The rea This was my second purchase of a Lexus from your dealership. Although it was 13 years between purchases, it wasn't because I bought elsewhere. The reason was that I got 370K miles from my 2002 ES-300! My second purchase was a previously owned 2013 ES-350. My sales associate was Kelly Hollis and she did an amazing job! Although I was looking for a specific color, Kelly contacted me on a regular basis updating me on the colors that were available. I eventually purchased the the car that I test drove on my first visit.There were a few scuff marks on the car, however, Kelly had those removed and the car runs and looks great! Everyone from Paul on down does a great job .....TRULY, a great dealership. A big Thank You to Kelly for her time and energy!!!! More

The Best We have purchased six Lexus Suv and cars from this dealership and have always been treated like we were family by the whole center. We worked with Edw We have purchased six Lexus Suv and cars from this dealership and have always been treated like we were family by the whole center. We worked with Edward Jackson and he was wonderful. It was the easiest sales we have ever done and he bought our lunch to boot. We would definintly do it again with Mr.Jackson. More

Pre-Owned Lexus sold by Michael Bowen I have owned a Lexus for 10 years and have had it serviced consistently at the Annapolis location. I believe that the excellent service is why it was I have owned a Lexus for 10 years and have had it serviced consistently at the Annapolis location. I believe that the excellent service is why it was still running well at 215,00 miles. I recently purchased another pre-owned Lexus and am so impressed with Michael Bowen, who sold it to me. Mr. Bowen is personable and very knowledgeable about the car that I purchased and interested in insuring that I am pleased with my purchase. He gave me a brief tutorial about the technology and set-up my phone to the hands free device. Mfr. Bowen even stopped by my house on his way to work to connect the remote feature for my garage door opener, so that I would not have to climb on a ladder. Now this is service! More

IS 250C Technology Orientation Mr. Kevin Johnson provided excellent service; very knowledgeable and helpful with demonstrating the use of technology in my IS 250C. Based on my quest Mr. Kevin Johnson provided excellent service; very knowledgeable and helpful with demonstrating the use of technology in my IS 250C. Based on my questions and driving habits, he intuitively offered vehicle settings that will maximize my comfort. Great Service from very well trained professional!! More

Friendly, enjoyable personel, Ann Pittenger It is so nice having to speak to someone who is willing to help and listen to me. Ann Pittenger answer all of my questions in a very pleasant profess It is so nice having to speak to someone who is willing to help and listen to me. Ann Pittenger answer all of my questions in a very pleasant professional way. I was very happy in her assistance. More