
Sheehy Toyota of Fredericksburg
Fredericksburg, VA
Filter Reviews by Keyword
By Type
Showing 1,409 reviews
Outstanding Service My Service Advisor (James King) was outstanding. My 2018 Tundra Platinum was in to have a TRD Dual Exhaust installed. James told me he has just the ri My Service Advisor (James King) was outstanding. My 2018 Tundra Platinum was in to have a TRD Dual Exhaust installed. James told me he has just the right mechanic for the job and would ensure the tailpipes are adjusted so that they hang evenly when viewed from behind the truck. When I picked up the truck it was spot on. Outstanding service! More
Always helpful and professional I purchased a vehicle in February 2017 from Wilton Fernandes, and had an amazing experience with him. However, due to a recent marital separation, the I purchased a vehicle in February 2017 from Wilton Fernandes, and had an amazing experience with him. However, due to a recent marital separation, the vehicle payment became a lot to take on. I brought the vehicle in for service and ran into Wilton again, and let him know about my situation. I wasn’t confident there would be much they could do to assist based upon the effect of the separation on my credit and finances, but Wilton put in some unbelievable effort and not only found a viable solution, but he gave me a fantastic new vehicle with significantly better gas mileage, an extraordinary warranty, and dropped my monthly payment by almost $200/month. I was able to trade my vehicle in for this new vehicle and leave Sheehy Toyota of Fredericksburg an extremely satisfied customer. I cannot day enough about how amazing this dealership is, and can’t thank Wilton and Matt enough for turning a tough situation into a great one. As long as I’m in the Northern Virginia/DMV area, I will never buy a vehicle from anywhere else, nor from anybody but Wilton asking as he’s available. More
Great experience Mr. Bill Hamilton was very informative and helpful with the purchase of my new Toyyota Camry hybrid. He is professional, friendly, and made the purcha Mr. Bill Hamilton was very informative and helpful with the purchase of my new Toyyota Camry hybrid. He is professional, friendly, and made the purchasing process easy. He was not pushy and a pleasure to work with. The dealership is clean and everyone there is friendly. I highly recommend this dealership. More
Buying my first used car Came in to purchase my first car. Saige was extremely patient, polite, and helpful when my dad and I were asking questions, picking the car, and tryin Came in to purchase my first car. Saige was extremely patient, polite, and helpful when my dad and I were asking questions, picking the car, and trying to nail down financial details. i couldn’t have asked for a better experience!! More
Excellent Facility as Always No surprise for me at Sheehy Toyota dealership during the recent servicing of my car there. Clean facility, excellent ambience, friendly and efficien No surprise for me at Sheehy Toyota dealership during the recent servicing of my car there. Clean facility, excellent ambience, friendly and efficient staff, hot fresh coffee and comfortable waiting area make going there a pleasant experience. A nice wash of my car before I drive away puts the "crowning touch" on my service experience. Absolutely deserving of a five-star rating! More
Used car purchase Great service! Jim Glasner is very personable. He was very helpful finding a good, safe car for my teenage daughter. Spent time going over numero Great service! Jim Glasner is very personable. He was very helpful finding a good, safe car for my teenage daughter. Spent time going over numerous options and letting us test drive. He did't push us to buy a more expensive car but one that fit her and will keep her as sage as possible on the road. More
Used car purchase I am very pleased with the 2015 Camry I purchased at Sheehy. Jose Gutierrez did a perfect job of pointing me to the right auto for my needs. He I am very pleased with the 2015 Camry I purchased at Sheehy. Jose Gutierrez did a perfect job of pointing me to the right auto for my needs. He carefully explained the differences between the various models (base, LE, SE, XSE) of Camrys and how they varied from model year to year. The finance department arranged a loan through Toyota at a better rate than either my bank or credit union was offering, so that is a plus in their column. I especially appreciate the flexibility and speed displayed in making the purchase of my replacement car happen in a single day. More
Excellent Customer Service I had a tire issue and a very busy day of traveling planned. I popped into Sheehy Fburg and almost instantly was greeted by James King in Service. I e I had a tire issue and a very busy day of traveling planned. I popped into Sheehy Fburg and almost instantly was greeted by James King in Service. I explained to him my concern and the time crunch I was on. He remedied the situation quickly so i could continue with my busy day. Thanks James! More
Tire & 5000 miles check After buying a new vehicle I was so happy when I took it in 1000 miles before it was due for the 5000 mile oil change & check. I was helped by a woman After buying a new vehicle I was so happy when I took it in 1000 miles before it was due for the 5000 mile oil change & check. I was helped by a woman service rep, Marissa curry which made me feel comfortable. She did a excellent job of letting me know what they found in the tire. A nail! So they fixed it & changed the oil & did the complete check which passed everything😁 the best part is they didn’t nickel & dune me for fixing the tire. No charge! It made me feel good, since I had spent a lot buying a new car from them. I am very happy with my experience😀 thank you Marrissa & Toyota More
Very proffesional! Seth Bryant was too legit! Very respectful and enjoyed the conversations we had as we were going through the motions. He also has a wealth of knowle Seth Bryant was too legit! Very respectful and enjoyed the conversations we had as we were going through the motions. He also has a wealth of knowledge around cars, but spoke to me at my level. Would reccomend! More