
Sheehy Toyota of Fredericksburg
Fredericksburg, VA
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Sales great. Service questionable. Had to replace fan motor in a.c. Scheduled appointment and was told I had to call parts. Really? Needless to say part wasn't in when I dropped car o Had to replace fan motor in a.c. Scheduled appointment and was told I had to call parts. Really? Needless to say part wasn't in when I dropped car off. Was told they would order it. Three weeks later and no heat I had to order it. Every time I asked to speak to manager was told they were in a meeting or not there. Asked if they would have the manager call me but no one did. Just wanted to share story with them so maybe they could improve service. Really not sure if I would buy here again. More
Almost painless My husband and I held off looking for a new vehicle because we dreaded the process. I discovered a deal at Sheehy and reached out via the chat option My husband and I held off looking for a new vehicle because we dreaded the process. I discovered a deal at Sheehy and reached out via the chat option online. I was connected with Jim and he proved to be very communicative, accessible and flexible as we set up a time to look at the vehicle. I wasn't planning to buy it, just look, but it was a good deal and Jim's service was exemplary. I never felt rushed or pushed to make a decision. I had a crazy schedule that day, but he worked around it, completing much of the paperwork ahead of my bringing my husband in to finalize the purchase. By that time, he just had to sign the papers and we were done. Buying a car is never completely painless, but Jim definitely made it easy. More
No need looking further, this is the place! They have an excellent selection of vehicles, and a professional staff. George Fallin showed and explained the various options and let us select the They have an excellent selection of vehicles, and a professional staff. George Fallin showed and explained the various options and let us select the perfect vehicle for us. So if you are looking for a new vehicle then Sheehy Toyota of Fredericksburg is your place and George Fallin is the man to see. More
Saige Thomas -Excellent Every Single Time!!! My husband and I working with a different dealership in Fairfax for over 3 days and something consistently went wrong. Sage had sold us our 2014 Toyot My husband and I working with a different dealership in Fairfax for over 3 days and something consistently went wrong. Sage had sold us our 2014 Toyota four years ago and was wonderful then so we decided to call and ask for him at 3 o’clock in the afternoon. We gave him our price and wants and he was right on! By 530 we were in office and approved ready to drive off the lot with our new Highlander. Always friendly. Always professional. Down to Earth and knowledgable!! He will be our forever salesman!! Thank you Saige Thomas!! More
Friendly, excellent customer service I recieved Excellent customer service from both sales consultant William Harden and Finance director John Curtis. I definitely will be recommending Sh I recieved Excellent customer service from both sales consultant William Harden and Finance director John Curtis. I definitely will be recommending Sheehy toyota to friends and family. I will definitely come back for my next future purchase. 😊 More
My experience was far the best I’ve ever had Man I tell you this man right here is beyond the best in the world! I really can’t explain how good it feels to be able to have my own vehicle! Let me Man I tell you this man right here is beyond the best in the world! I really can’t explain how good it feels to be able to have my own vehicle! Let me tell you! I’m a 18 year old guy with a family & to be able to get my own vehicle & for Jim to be able to get what I need just makes me happy! I didn’t even have to have a co-signer that’s how great this guy is! I called him out of the blue & told him my situation & he asked me if I had everything he asked me for & which I did. So he told me to wait a few & let him try to make it happen! Well guess what this guy made it beyond believeable! I couldn’t thank him enough! Ohhh one more thing, his crew is crazy good at making things happen! I would definitely recommend to every single person in the world if I could! I’m sticking wit this guy forever! Thanks a lot Jim, You’re great!!! More
Go see Saige “Mr. Toyota” ASAP! Stop what you’re doing and visit Sheehy of Fredericksburg. When you arrive immediately ask for “Mr. Toyota” myself. Saige was absolutely unbelievable. Stop what you’re doing and visit Sheehy of Fredericksburg. When you arrive immediately ask for “Mr. Toyota” myself. Saige was absolutely unbelievable. He is extremely knowledgeable of any car you’re interested and beyond patient and kind. I purchased a 2018 Toyota Camry on Black Friday and couldn’t be more happy. He worked with me from 10-5pm and was able to get me a deal of a lifetime! Saige is a one of a kind gentleman and I will be singing his praise for a long time to come. More
Daughters First Car! We worked with Jim and it was a great experience. The car was our daughters first car and Jim was very thorough in explaining everything to her about We worked with Jim and it was a great experience. The car was our daughters first car and Jim was very thorough in explaining everything to her about all of the pricing to include interest rates, financing, etc., He is very personable and I will definitely be back when I need a car! More
Wonderful experience at Sheehy Saige and the team at Sheehy Toyota today bent over backward to make sure to put me in the perfect car. I went in only about halfway knowing which fe Saige and the team at Sheehy Toyota today bent over backward to make sure to put me in the perfect car. I went in only about halfway knowing which features I wanted, and Saige scoured the lot and the web to make sure that I got to see everything I was considering to make sure I'd drive away happy. I chose a car from the lot, but he made sure I knew that I wasn't limited by what they had in stock. I also really appreciated the teamwork at the dealership. These folks work really well together, and it shows that they enjoy their jobs. I recommend Sheehy 100%, with absolutely no reservations! More
Great service! The last dealership I went to left to was not a pleasant experience, they were rude and just tried to sell me a car in the price range they wanted, no The last dealership I went to left to was not a pleasant experience, they were rude and just tried to sell me a car in the price range they wanted, not what I wanted. Jim was great! We told him right away what price range we were trying to stay within and he respected that and showed us vehicles in that range. He didn't try to sell us more expensive cars or something he thought we should have. He helped us find exactly what we were looking for, what we wanted, and most importantly, what we could afford. He was kind and available throughout the entire car buying process. We will definitely visit Jim and the dealership again in the future. More