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Sheehy Toyota of Fredericksburg
Fredericksburg, VA
1,409 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 24, 2015
Pleasant and Easy I had an excellent experience with Steve. He was very helpful and made the entire process pleasant and enjoyable. He went above and beyond to make s I had an excellent experience with Steve. He was very helpful and made the entire process pleasant and enjoyable. He went above and beyond to make sure I got the car I wanted. He worked well with my family and me. His involvement and assistance were superior. More
by Pam
Employees Worked With
Stephen Rombado
May 24, 2015
Beyond expectations I bought a 2003 Toyota 4Runner from Jim but I was worried at first. It had no warranty and within 24 hours, the check engine light came on as well as I bought a 2003 Toyota 4Runner from Jim but I was worried at first. It had no warranty and within 24 hours, the check engine light came on as well as the VSC trac light. I thought I was screwed but Jim took care of me. He apologized and told me the last test driver must have done something bad to it because they do an excellent inspection on all there vehicles. He gave me a loaner and put my truck in the shop and had everything fixed free of charge!!!!!!! Most used car dealerships would have "reminded" me that there was no warranty and would have charged me to get it fixed or recommended a cheap machanic and sent me on my way ( that actually happened to me before) but not this time. Jim kept me posted on the progress of my truck as it was being worked on and now I have a great running 4×4!!!!!! He even worked with my wife with her not so good credit and put her in a 2012 Honda CRV. My wife and I are very pleased and satisfied with our vehicles and our experience at Rosner Toyota. There needs to be more sales people like Jim Glasner. I highly recommend anyone to go there and ask for him to help them get into a vehicle they really want. More
by badassYoda
Employees Worked With
Jim Glasner
May 23, 2015
Great people Jim helped me get into a car I could afford that gets great gas mileage. This is the second car I have bought from him and I will by my next one also. Jim helped me get into a car I could afford that gets great gas mileage. This is the second car I have bought from him and I will by my next one also. I run a business in Fairfax va so I know how difficult it can be to find great people to add to your team. You guys have one in Jim I would definitely recommend him to my friends for their next car purchase More
by Danny
Employees Worked With
Jim Glasner
May 23, 2015
Great My man Jim of Rosner Toyota hooked me up with the perfect car I needed. I truly would recommend this guy to anybody. This dude is awesome My man Jim of Rosner Toyota hooked me up with the perfect car I needed. I truly would recommend this guy to anybody. This dude is awesome More
by VinceB77
Employees Worked With
Jim Glasner
May 22, 2015
Excellent Experience! I went in knowing I wanted either a Toyota or Honda for their longevity and performance. I was greeted by a smart, funny, and ambitious salesman named I went in knowing I wanted either a Toyota or Honda for their longevity and performance. I was greeted by a smart, funny, and ambitious salesman named Jim Glasner. I told him what I was searching for and he hit it right on the head with The first car... a fully loaded 2010 Toyota Camry SE! Jim was very nice to work with, and a breath of fresh air from your typical salesman. I highly recommend Rosner Toyota and salesman Jim Glasner For your next vehicle! Would rate more than 5 stars if the option was available. More
by thagamer05
Employees Worked With
Jim Glasner
May 22, 2015
Great experience My wife and I visited the dealership in hopes of finding a vehicle good on gas mileage and to get a good trade in on our Nissan Xterra Our Sales pe My wife and I visited the dealership in hopes of finding a vehicle good on gas mileage and to get a good trade in on our Nissan Xterra Our Sales person Jim was very knowledgeable and helpful. We told him what we where looking for and he put us in our Hyundia Sonota. Jim is a very exceptional Sales Person. I would recommend him to my friends and family. Thanks for a Great Experience Jim. More
by Trinks, Dennis
Employees Worked With
Jim Glasner
May 21, 2015
Repairing someone else's problem We have purchased several cars from Rosner Auto Group over the past 25 years and have always felt that the service department treated us quite well. T We have purchased several cars from Rosner Auto Group over the past 25 years and have always felt that the service department treated us quite well. This week takes us to a whole new level. We received a recall notice from Lexus on a car purchased in Northern Virginia ( from a non Rosner dealership) several years ago. The recall was performed and my wife returned from the dealer only to find that transmission fluid was leaking from the car. The recall did not involve the transmission and in fact dealt with the opposite end of the car. After a heated discussion with the folks in Northern Va. we carried the car to Rosner Toyota who repaired the car for us and negotiated with the other dealer for payment. The entire bill was taken care of by the other dealer in large part because of Angelina's intervention. We left the car with Tarron to pass on to her the next morning. They did a fabulous job and are another reason to buy local and buy from Rosner Automotive Group. D. Cooper More
by heels
Employees Worked With
Angelina & Tarron
May 21, 2015
New Car Purchase We had an excellent experience purchasing our new Highlander. I was impressed with our salesman, finance manager, general manager, and everyone we cam We had an excellent experience purchasing our new Highlander. I was impressed with our salesman, finance manager, general manager, and everyone we came in contact with over the past few days. Thank you for your excellent service with a smile. More
by RHamilton
Employees Worked With
Jimmy Rhody
May 21, 2015
Our Second Toyota Camry My husband and I were in need of a new commuter/family car and had been talking for weeks about what would be the best car for the family. Having alr My husband and I were in need of a new commuter/family car and had been talking for weeks about what would be the best car for the family. Having already owned a Toyota Camry that we bought in 2006 from Rosner Toyota, we decided to take our business back to Rosner to see if they would have what we needed and we could repeat our business with them. Our sales rep was Serge Sajous and he was amazing. As soon as we walked in, I told him what we wanted and how we wanted to do business and he was a top-notch professional who found us the vehicle that we wanted (not what he thought we wanted) and we went from there. After all was said and "signed" my husband and I drove away in our new used car. I cannot say enough great things about Serge and Micky (his manager)...they were super nice and we were very comfortable giving them our business; they took care of everything we needed. The finance department was also amazing to work with; they were friendly and helpful through the whole process. This is the kind of professionalism that customers should expect to see when they are car shopping. More
by NGO
Employees Worked With
Serge Sajous
