Sheehy Toyota of Fredericksburg

I was concerned about purchasing a car particularly after being taken advantage of during my first car buying experience. I went in with the intention of purchasing a used car, but Jan Michael helped me weig being taken advantage of during my first car buying experience. I went in with the intention of purchasing a used car, but Jan Michael helped me weigh the financials for both. My decision to purchase new was very difficult since I have always heard that is a bad investment. He was very patient and explained everything along the way. As an analytic person, I appreciated that he had data and facts to back up what he was saying esp with information about the long term cost of ownership. He was able to sell me at a price I was comfortable with that was competitive with the price I had received from another dealer the day before. Everyone at the dealership was friendly and helpful.I would recommend Rosner to anyone looking to purchase. I would also certainly recommend Jan Michael to anyone who wants to buy a car from a genuine guy. His customer service can't be beat! More

On September 19th, 2013 I purchased a 1991 ZR1 Corvette from Rosner Auto Group in Fredericksberg, Virginia. Living in Florida, I located the car on autotrader.com and contacted the dealership. The Rosne from Rosner Auto Group in Fredericksberg, Virginia. Living in Florida, I located the car on autotrader.com and contacted the dealership. The Rosner sales rep, and I discussed the car and its condition and I arranged to have the car inspected which was completed on September 16th. The inspection came back and an agreed on a price was reached and on Thursday September 18th I Fed Ex’ed Rosner the signed purchase agreement and a check for $26,500.00. The car was shipped to my home in Florida and arrived on September 24th, it is now October 2nd, Rosner has had my money for two weeks and I still have no bill of sale or title documents which means the car cannot be registered nor can I prove I legally bought the car. No one at Rosner will respond to my inquiries as to where the documentation is or if I will even be getting it. So after two weeks I am out more than $26,000 and have fiberglass paperweight sitting in my garage that for all I know it might be STOLEN. UPDATE: October 4th After sending the above review in the form of an e-mail to the Ron Rosner the owner of Rosner Auto Group, who I will say responded to my e-mail within minutes of it being sent, the paperwork issue was quickly resolved at the dealership level and I have finally been able to register the car. More

This is the second time I have purchased a Toyota Highlander from this dealership. Both times I managed to get great salesmen. This time I worked with Jan Michael Hightower and he went above and b Highlander from this dealership. Both times I managed to get great salesmen. This time I worked with Jan Michael Hightower and he went above and beyond to answer all my questions, show me ever feature on the car and made me feel like I was his most important customer. I visited several other dealerships in my quest to upgrade my Highlander and I can say by far Mr Hightower's customer service was unmatched. As a result, I have recommended all my friends interested in purchasing cars to him and would not hesitate to purchase another car from him, or this dealership in the future. More

I bought my Tacoma there Five years ago. The second I drove it off the lot, and I mean less than a hundred feet, a rock hit my window. They paid to have it filled so that it wouldn't spread. Top notch! I drove it off the lot, and I mean less than a hundred feet, a rock hit my window. They paid to have it filled so that it wouldn't spread. Top notch! I have kept my services up to date... I use them because I have had nothing but great experiences... But today not so much. I need new tires, the originals are dry rotting, to be expected, and I'm good with that, after all they are over five years old. But the buy three get the fourth for a dollar is a load of bull. For the same tire, I found them for a hundred dollars less on-line. They hiked up the price to pay for that fourth tire. I get that they are a business and need to make money. But I don't like misgivings, I would rather pay the right price for four tires than be told I'm only paying for full price for three, with a hundred dollars attached to it. It irritates me to no end. I should hope this issue is rectified, or my faith in Rosner is diminished greatly. No one likes to be lied to, or swindled. More

Jimmy Leveque made the decision to lease the 2013 RAV4 very comfortable. As a Senior citizen I was concerned about understanding & using all the new technology. Jimmy promised to help me with this, & he very comfortable. As a Senior citizen I was concerned about understanding & using all the new technology. Jimmy promised to help me with this, & he has been most patient & helpful. I would recommend him highly. More

Both George Fallen and Tony Long were extremely friendly, knowledgeable, and professional. Very pleased with both and would recommend to anyone. This is the 4th vehicle I have purchased with Tony long an knowledgeable, and professional. Very pleased with both and would recommend to anyone. This is the 4th vehicle I have purchased with Tony long and first time with George . He goes beyond what is required to insure your satisfaction More

My Fiancée and I are getting married in March and were looking for a 4Runner to purchase as our first family car. George was extremely helpful, not pushy in the least. Instead of trying to sell us so were looking for a 4Runner to purchase as our first family car. George was extremely helpful, not pushy in the least. Instead of trying to sell us something, he acted as a consultant in our purchase, giving us very helpful advice and preparing us for what to expect with financing. His help was invaluable, and I will not hesitate to recommend Rosner Toyota to anyone in the future. Thanks George! More

I enjoyed sharing my time with the Rosner Team and Mr. Leveque. They deserve more than a rating of "5" I give them a "10". I struggled with the difficulty of having a lease car that enjoys eating gas more Leveque. They deserve more than a rating of "5" I give them a "10". I struggled with the difficulty of having a lease car that enjoys eating gas more then I wish to pay. They gave me an opportunity to realize that there are people on your side. Thanks to the Team of Rosner Dealership in Fredericksburg Virginia. More

Today, I came in unsure of what I wanted. I was interested in hybrids, Camrys, Corollas, and more at various other stores in the Fredericksbug area. Not only was William patient, but he was quick. interested in hybrids, Camrys, Corollas, and more at various other stores in the Fredericksbug area. Not only was William patient, but he was quick. He let me look at all the cars I wanted and helpfully guided me over to cars that were in my price range but still had the features that I wanted. Afterwards, he negotiated diligently and efficiently between me and his manager. WHen I wanted some time to think, William was happy to give me the space I needed, even offering to let me take the car home for the evening to think it over. Later, I took the deal Rosner Toyota offered to several other stores--Ford and Pohanka Honda. Neither of them were willing to beat the deal, and Pohanka Honda wasted a lot of my time in the process. It quickly became clear that the deal that Rosner Toyota had offered was literally the best in town. Overall, I was VERY impressed by the efficiency displayed by Rosner Toyota, as well as how helpful they were. Their speedy work made me feel like I was constantly being helped, sometimes by several associates (between the finance, magagement, and sales departments). My time was well spent--not wasted. In addition, Rosner Toyota , hands down, has the best deal in town. Between the rebates, the specials, the cars, and the customer service, you can't go wrong with Rosner Toyota. More