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Sheehy Toyota of Fredericksburg
Fredericksburg, VA
1,409 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,409 reviews
December 16, 2012
Our experience with the sales team was quite positive. The entire team treated us with respect and was honest and did their very best to earn our business. We were pretty tough customers because we wanted The entire team treated us with respect and was honest and did their very best to earn our business. We were pretty tough customers because we wanted a good price for the new vehicle and still expected a strong trade-in value. The team negotiated with us fairly. Jimmy Leveque is a breath of fresh air! If you want to find a reliable new vehicle and not play games during the car-buying process, go see Jimmy at Rosner!!! More
by Kellyheartsmusic
Employees Worked With
Jimmy Leveque
October 02, 2012
I highly recommend Adam Porter at Rosner Toyota in Fredericksburg VA. After researching the Toyota 4-runner Trail for 2 years, and talking with sales people from 16 dealerships in 9 states, I'm in a p Fredericksburg VA. After researching the Toyota 4-runner Trail for 2 years, and talking with sales people from 16 dealerships in 9 states, I'm in a pretty good position to rate the quality of service provided by Adam Porter and Rosner Toyota. It was so good, in fact, that I was willing to drive from Dallas, GA to Fredericksburg VA, a 1,206 mile round trip, to meet with him-- bypassing many other dealers I had spoken with and met with. I must mention that the 4-runner Trail equipped with the options I wanted were scarce. Japan doesn't manufacture many and the devastating earthquake caused a delay in production. One salesperson told me at one point there were only 4 in the SE region, covering 4 states. Not only did he have a used Trail with the exact options I wanted, but he was able to get a new one for me to compare, side by side. He did not demand cash up front to hold them, and no pressure tactics like, "You'd better get here before they're sold." The people at the dealership were also helpful and friendly and we were even given some delicious fudge made by one of the staffers! Adam's hard work at earning my business, his honesty, consideration and helpfulness are the reasons I wouldn't hesitate to make another thousand+ mile round trip to buy a Toyota from him at Rosner. More
by Amelia Wurzbach
Employees Worked With
Adam Porter
September 29, 2012
My salesman, Russell Brown, did a great job from start to finish. He was waiting for me when I arrived, answered all my questions, worked with me on a fair trade-in price, and even allowed me to take the ve finish. He was waiting for me when I arrived, answered all my questions, worked with me on a fair trade-in price, and even allowed me to take the vehicle to Stafford to show it to my wife while I looked at two other vehicles at a different dealership. After the sale, he has been attentive in following up in finding a back up set of keys from the previous owner. I would recommend this dealership, and Russell, to others. More
by erdelatz
Employees Worked With
Russell Brown
August 28, 2012
Overall our experience was very good. We had a couple of issues though; We were quoted a much higher price on the lot than the car was listed online for. I immediately got the feeling that we were at a us issues though; We were quoted a much higher price on the lot than the car was listed online for. I immediately got the feeling that we were at a used car lot. If you advertise the car for a certain price don't jerk me around with higher prices. The other issue we had was with what they called a "recon fee". It was $999 and I'm still not really sure what it was for, but I am glad that I didn't pay it. They gave us top dollar for our trade in vehicle and the finance process was extremely quick and effortless. Brian did not try to sell us on all kinds of extras that we were not going to buy. We were in and out in less than 2 hours. More
by butterfly3742
Employees Worked With
Russ and Brian
August 21, 2012
I recently purchased a used vehicle from Rosner Toyota and was so happy with the service I received. The salesperson, Russ, was very friendly and I appreciated that he wasn't pushy. (I have buyer's regr and was so happy with the service I received. The salesperson, Russ, was very friendly and I appreciated that he wasn't pushy. (I have buyer's regret for even small purchases, so I was concerned about feeling rushed.) We decided not to purchase the vehicle immediately, but even the sales manager came out and thanked us for stopping by, which I appreciated. They were able to lower the price on the vehicle, and after test driving a few other cars, we decided the car at Rosner was the one for us. The sales process was very simple, and I was surprised at how easy the financing process was. (I was ready to have to decline a bunch of warranties and negotiate financing terms, but had to do neither.) Most of all, I really appreciated that, even though we were working on a tight budget, we were treated wonderfully. At several other dealerships, right when we told them our budget, the salesperson would just laugh and say we'll never find a car for that price, or just give us a mean look and say, "Well, that's not much to spend..." To them I say, we did find a terrific car thanks to Rosner, and we would gladly shop there again. Thanks Russ and the Rosner team! More
by Caitie
Employees Worked With
Russ
August 09, 2012
I have used Rosner's body shop and their maintenance facility's and both places have done nothing but given me the run around. I took a 2003 Camry in for a vehicle inspection and to test the starter on facility's and both places have done nothing but given me the run around. I took a 2003 Camry in for a vehicle inspection and to test the starter on the car. They said that they did both but they did not. While on vacation the starter finally failed and my car had to be towed to the local Toyota where they tested the starter and said that it had been having problems for a while. Not only that but the Toyota in Florida also identified two lights that were burned out but the power steering had a hose that was leaking. We called Rosner to make a complaint they finally offered us a $250 dollar credit to their service department. Not too bad of an offer but when you are military and are getting orders to depart the area soon how will I be able to use it. They then offered us $95 dollars cash. That is a not even close to the amount of money that I had to spend on vacation to stay for two extra days. The body shop did some work on the same Camry and could not even get the alignment correct. We had to take the car to another Toyota dealer to get it done correctly. I would not suggest anyone to use this facility for any problems you may have with your car. More
by armybombtech
Employees Worked With
unknown
July 31, 2012
I had the extra coating put on my 2011 Corolla when I bought it in Aug 2011. I thought I had picked up tar splatters and took the car in to be buffed out. Debbie's manager identified the problem as art bought it in Aug 2011. I thought I had picked up tar splatters and took the car in to be buffed out. Debbie's manager identified the problem as artillery fungus in a mulch pile that borders my driveway. Debbie explained it to me, I googled it - she was right! The car was buffed and is beautiful, once again. I no longer park by the mulch pile - and have people lined up to help me move it this weekend. Debbie rocks! More
by linyforever
Employees Worked With
Debbie - Detailing
July 27, 2012
Very smooth, efficient, and stress free process. I worked with Kamran, and went in with a price quote from another dealership through a buying service. He is possibly the least "pushy" dealer I have worked with Kamran, and went in with a price quote from another dealership through a buying service. He is possibly the least "pushy" dealer I have ever dealt with More
by mrp116
Employees Worked With
Kamran
July 25, 2012
I had a wonderful experience working with Mr. Kamran Karamat. He is a true professional who really loves what he does. His enthusiasm and friendly demeanor made buying a car an absolute joy and seem eff Karamat. He is a true professional who really loves what he does. His enthusiasm and friendly demeanor made buying a car an absolute joy and seem effortless. He has a rapport that develops quickly, and his knowledge is truly astounding when it came to knowing what I wanted in a car. This man has great skill in what he does, and it's truly heartwarming to know there are people who take their job with as much dedication and hard work as he does. Whenever this car runs its course, I know who I will be coming back to over and over for all my automobile needs. A big thank you to Mr. Karamat and all those at Ron Rosner Toyota. More
by zqureshi
Employees Worked With
Kamran Karamat
