
Sheehy Toyota of Fredericksburg
Fredericksburg, VA
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The Service Dept did an excellent job working my vehicle thru the repair process. I also had an annual inspection completed. The se vice was prompt and complete thru the repair process. I also had an annual inspection completed. The se vice was prompt and complete More
Communication was really difficult. I tried about 5 times in one day to get ahold of someone to get an update on how long the work would take. Each time I was told someone would call m I tried about 5 times in one day to get ahold of someone to get an update on how long the work would take. Each time I was told someone would call me back with an update and no one ever did. It would have been better if they had been upfront about not communicating. Very frustrating to be told "we'll call you back in a few minutes" then never hear anything More
The appointment was set up and had to be rescheduled. Other then some miscommunication about the appointment date, all the preagreed repairs were done to my satisfaction. I'll return back to Sheehy in th Other then some miscommunication about the appointment date, all the preagreed repairs were done to my satisfaction. I'll return back to Sheehy in the future. More
Best experience, Wilton and Jessica were awesome to work with! The dealership was very clean and maintained. We drove two hours but worth the expert. with! The dealership was very clean and maintained. We drove two hours but worth the expert. More
Very grateful for the assistance we received in obtaining our LE Sienna. Our sincere thanks to Elnur Hasanov in obtaining the elusive mini van when dealers in 2 other cities had failed. Sadly we live in Rich our LE Sienna. Our sincere thanks to Elnur Hasanov in obtaining the elusive mini van when dealers in 2 other cities had failed. Sadly we live in Richmond so will not be servicing our Sienna at Sheehy but were pleased with our interaction at the dealership. More
My original contact with dealership was to inquire about a new highlander listed on website. Melissa Potter, my initial contact, was very friendly and helpful. She referred me to Saige Thomas, who was quit a new highlander listed on website. Melissa Potter, my initial contact, was very friendly and helpful. She referred me to Saige Thomas, who was quite helpful and patient with me through the buying process. I worked with Keith Offenburg on financing. He made the process as painless as possible. Although it involves me traveling, I will continue my relationship with Sheehy Toyota in Fredericksburg. More