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Sheehy Toyota of Fredericksburg
Fredericksburg, VA
1,409 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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September 11, 2023
Unfortunately this is probably one of the most disappointing experiences I've had with a dealership. After being a previous customer of Sheehy Stafford, I honestly thought this was going to be as disappointing experiences I've had with a dealership. After being a previous customer of Sheehy Stafford, I honestly thought this was going to be as exceptional as those ones however it was a complete opposite. Even after clearly telling the salesman my concerns, and agreeing to some, they appear to still be going after my credit report. Some banks inquired by Sheehy are already sending me letters saying that there are many inquiries from other banks also from Sheehy. Today alone I received 4 letters, 2 of them saying the same even a week after I did not show any more interest in dealing with them. Definitely every customer is different but, if the dealership doesn't hear back from the customer, they should know better. And forgot to add, they "trash talk" about other dealers. Even if whatever they say is true, that is not a very ethical behavior. Not good and really not recommended. More
by ianluis
Employees Worked With
Adam Porter
September 04, 2023
Edwin in Service department provided great customer service. When a faulty factory part was identified service department identified and corrected problem quickly and professionally. service. When a faulty factory part was identified service department identified and corrected problem quickly and professionally. More
by NewtoFXBG
Employees Worked With
Service rep
August 26, 2023
Sheehy Fredericksburg did a great job of caring for my vehicle. They provide high quality workmanship with a show of respect and professionalism. Keep it up and continue on! vehicle. They provide high quality workmanship with a show of respect and professionalism. Keep it up and continue on! More
by CAB03
Employees Worked With
Kevin
August 25, 2023
My Service Advisor, Chris Kovach, was extremely helpful and went the extra mile to make sure my recall part was ordered, put in and the necessary drain connections were cleared and cleaned. I also received and went the extra mile to make sure my recall part was ordered, put in and the necessary drain connections were cleared and cleaned. I also received an unexpected car wash! Thank you so much Chris!!! More
by Jeanne
Employees Worked With
Service Department
August 25, 2023
Service appointment time was efficient and work done promptly. Service advisor, Chandra was knowledgeable and very helpful in explaining the work done and the charges. promptly. Service advisor, Chandra was knowledgeable and very helpful in explaining the work done and the charges. More
by Rgrrwd
Employees Worked With
Chandra -service advisor
August 25, 2023
Shop personnel communicate well, and don’t hassle you to purchase unnecessary products and services. Easy in and out, no confusion about how to get the service you need and deserve. purchase unnecessary products and services. Easy in and out, no confusion about how to get the service you need and deserve. More
by Karen
Employees Worked With
Service Department
August 22, 2023
Extremely pleased. Salesman Wilton was courteous, very knowledgeable and helpful answering all of my questions. Additionally, he was instrumental in promptly locating/s Salesman Wilton was courteous, very knowledgeable and helpful answering all of my questions. Additionally, he was instrumental in promptly locating/shipping the 2023 Tacoma that I wanted. Overall, very impressed with Sheehy operations, including finance. More
by RJA
Employees Worked With
Daniel Duckett, Wilton Fernandes, Chris Richards
