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Sheehy Toyota of Fredericksburg

Fredericksburg, VA

4.7
1,409 Reviews

3507 Jefferson Davis Highway

Fredericksburg, VA

22408

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Showing 1,409 reviews

March 11, 2023

Took a long time to get tires rotated. 1 1/2 hours. Car wash not working. More

by Tslarue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saige Thomas
Mar 14, 2023 -

Sheehy Toyota of Fredericksburg responded

Tslarue, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please reach out to us by phone when you can so we can address this situation directly. Thank you and have a great day.

Mar 14, 2023 -

Tslarue responded

Took to long to get tires rotated 1 1/2 hours, especially since I had an appointment.

March 10, 2023

They were very helpful in getting my car serviced in a timely manner. Thank you. More

by mdquarberg650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cooper
Mar 11, 2023 -

Sheehy Toyota of Fredericksburg responded

mdquarberg650, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 09, 2023

I will never buy another toyota again. This sheehy family of dealerships sells vehicles with known faults without any known fixes and refuses to help you when you find out the issue. I use More

by Smonroe269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Seth Bryant
Mar 11, 2023 -

Sheehy Toyota of Fredericksburg responded

Smonroe269, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please reach out to us by phone when you can so we can address this situation directly. Thank you and have a great day.

March 08, 2023

I’ve been loyal to GMC all my life and decided to walk in to your dealership today be Sunday morning. After speaking to Jamal Cook, I was in and ordered a Toyota! Jamal was very patient with me as I was very More

by Smile3sixty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamal Cook
Mar 08, 2023 -

Sheehy Toyota of Fredericksburg responded

Smile3sixty, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 08, 2023

Dealer service rep, Edwin Fuentes, was friendly and professional. The dealership’s providing transportation to/from car service appointments is a real plus. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Fuentes (Service Dept)
Mar 09, 2023 -

Sheehy Toyota of Fredericksburg responded

Kevin, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 04, 2023

Unlike many other dealerships, they don’t charge so-called markup nor unwanted options. Worth the extra 50 miles drive to buy the car More

by xwang5_97@yahoo.com
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Saige Thomas
Mar 08, 2023 -

Sheehy Toyota of Fredericksburg responded

xwang5_97@yahoo.com, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 03, 2023

My primary complaint is that for my oil change I provided my own full synthetic oil in the quantity I wanted used, but when I checked the dipstick afterwords, it was obviously overfilled. So evidently they a More

by KT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service rep guy was nice.
March 02, 2023

Chris, thanks for all the help and working with me to get my truck repairs completed. Many thanks for your professionalism and assistance. More

by John A. Sivak
Recommend Dealer
Yes
Employees Worked With
Chris in the service Dept ..
Mar 04, 2023 -

Sheehy Toyota of Fredericksburg responded

John, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 02, 2023

Service writer was very nice and she even went to my car to grab my laptop. More

by lavonherald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Mar 04, 2023 -

Sheehy Toyota of Fredericksburg responded

Lavonherald, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 02, 2023

William was very helpful in delivery of our new vehicle and in selecting the vehicle best for us. Chris Conroy, in management was great to work with and made the experience pleasant. More

by ajoh163955
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Conroy, William Harden, Kevin Runey
Mar 04, 2023 -

Sheehy Toyota of Fredericksburg responded

ajoh163955, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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