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Sheehy Toyota of Fredericksburg

Fredericksburg, VA

4.7
1,409 Reviews

3507 Jefferson Davis Highway

Fredericksburg, VA

22408

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Showing 1,409 reviews

September 09, 2022

Very pleased with service, not happy with sales, never buyer again through Toyota, only get military discount and law enforcement discount if you finance through Toyota, could my discount away because I More

by bam9844
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wright
Sep 11, 2022 -

Sheehy Toyota of Fredericksburg responded

bam9844, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 09, 2022

Chris in Service was polite, informative, pleasant and provided information on my recall so that I understood what his department would be doing and how long service would take. More

by Anthracite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Richards
Sep 11, 2022 -

Sheehy Toyota of Fredericksburg responded

Anthracite, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Sep 11, 2022 -

Anthracite responded

Thank you

September 09, 2022

Extremely professional, patient with our questions, quick to respond, provides abundance of information to help with our buying decision More

by danielsje
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse, Jamal, Daniel Duckett
Sep 11, 2022 -

Sheehy Toyota of Fredericksburg responded

danielsje, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 08, 2022

Worst customer service in the history of the world aside from parts department. I am a very dissatisfied customer. More

by Bh
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Rader
September 02, 2022

Courteous, quick service from knowledgeable employees. The work was a recall and they were able to do an involved job in just a few hours. Thanks! More

by Stgaleano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service rep
Sep 02, 2022 -

Sheehy Toyota of Fredericksburg responded

Stgaleano, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 01, 2022

Great staff , great service advisor specialy Chris Cooper he is the best and very friendly atmosphere . More

by Mustafa Ayyad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cooper, service department
Sep 02, 2022 -

Sheehy Toyota of Fredericksburg responded

Mustafa, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 30, 2022

Very courteous and informative. Explained everything Josh was very pleasant and I would like to see him take care of my car in the future More

by Mom4evr51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 31, 2022 -

Sheehy Toyota of Fredericksburg responded

Mom4evr51, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 30, 2022

Fast and efficient check in and check out. Work was of good quality. Service agent was extremely professional. More

by brianmdad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Aug 31, 2022 -

Sheehy Toyota of Fredericksburg responded

brianmdad, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 30, 2022

Customer service has always been good. Appointments begin as scheduled. I have been pleased with the dealership. More

by Jmm615
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager
Aug 31, 2022 -

Sheehy Toyota of Fredericksburg responded

Jmm615, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 25, 2022

Service was amazing and Chris was wonderful. I got in and out without any hiccups for an important meeting More

by visionbirthingm2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Aug 26, 2022 -

Sheehy Toyota of Fredericksburg responded

visionbirthingm2004, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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