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Sheehy Toyota of Fredericksburg

Fredericksburg, VA

Overview
Reviews
Vehicles
4.7
1,409 Reviews
Call Dealership (540) 808-1172
View Awards

3507 Jefferson Davis Highway

Fredericksburg, VA

22408

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Showing 1,409 reviews

August 07, 2022

Chris was great with my service intake and an honest evaluation was done of what was needed for my car. I thought I might have an oil leak and was happy to hear that I didn't. Tires were recommended a More

by JudyJudy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, service
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Aug 09, 2022 -

Sheehy Toyota of Fredericksburg responded

JudyJudy, thank you for your kind review; we are happy to pass along your comments to the team here at Sheehy Toyota of Fredericksburg! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.

August 03, 2022

Knowledgeable respectful and always will go the extra mile to take care of their customers More

by Country 7777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin
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Aug 04, 2022 -

Sheehy Toyota of Fredericksburg responded

Country7777, thank you for your kind review; we are happy to pass along your comments to the team here at Sheehy Toyota of Fredericksburg! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.

August 02, 2022

Received great service from Chris Cooper. Explained everything in detail. So helpful. Have recommend him to friends. More

by splitends4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cooper
Report | Print
Aug 03, 2022 -

splitends4u responded

Was very pleased with the service i received from Chris Cooper. Will recommend him to my friends.

Aug 04, 2022 -

Sheehy Toyota of Fredericksburg responded

Splitsends4u, thank you for your kind review; we are happy to pass along your comments to the team here at Sheehy Toyota of Fredericksburg! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.

August 02, 2022

Friendly personnel and fast service, they explained everything before service is performed, so you won’t get any surprises More

by EDR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service team, William Harden
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Aug 04, 2022 -

Sheehy Toyota of Fredericksburg responded

EDR, thank you for your kind review; we are happy to pass along your comments to the team here at Sheehy Toyota of Fredericksburg! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.

July 29, 2022

They offered great service. It was fast and sufficient. They kept me informed of the status of the vehicle. More

by RB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayne
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Jul 29, 2022 -

Sheehy Toyota of Fredericksburg responded

RB, thank you for your kind review; we are happy to pass along your comments to the team here at Sheehy Toyota of Fredericksburg! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.

July 29, 2022

I received excellent service while my vehicle was being repaired at Sheehy Toyota of Fredericksburg. My service advisor Shane was a great help and should be commended. More

by masterdee720
Customer Service
Recommend Dealer
Yes
Employees Worked With
Shane
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Aug 01, 2022 -

Sheehy Toyota of Fredericksburg responded

Masterdee720, thank you for your kind review; we are happy to pass along your comments to the team here at Sheehy Toyota of Fredericksburg! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.

July 29, 2022

Service department was prompt and courteous. The facility was clean and the costs were reasonable. More

by toshbowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jul 29, 2022 -

Sheehy Toyota of Fredericksburg responded

Toshbowe, thank you for your kind review; we are happy to pass along your comments to the team here at Sheehy Toyota of Fredericksburg! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.

July 28, 2022

Chris was very courteous, professional and efficient. I am very happy with the service I received at Sheehy Toyota. More

by rodneybonck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jul 29, 2022 -

Sheehy Toyota of Fredericksburg responded

Rodneybonch, thank you for your kind review; we are happy to pass along your comments to the team here at Sheehy Toyota of Fredericksburg! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.

July 26, 2022

Sheey dealership is very professional and competent with reasonable repair cost. I have never had a bad service experience with them. Josh, my service advisor went out of his way to meet my needs in a tim More

by richard.lay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Jul 28, 2022 -

Sheehy Toyota of Fredericksburg responded

Richard.lay, thank you for your kind review; we are happy to pass along your comments to the team here at Sheehy Toyota of Fredericksburg! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.

July 19, 2022

Since Sheehy bought Rosner Toyota (Fredericksburg), service has been horrible. Every time I get my oil changed, they put the wrong mileage on my invoice. I'm supposed to get free oil changes for as lon More

by Gogatorsdawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't know
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Jul 19, 2022 -

Sheehy Toyota of Fredericksburg responded

We’re sorry to hear that you had a negative experience at Sheehy Toyota. When Sheehy purchased this dealership from Ron Rosner, much of the staff stayed through the transitions. Most of our management staff today were originally part of the Rosner team and we do our best to continue keeping our customers satisfied. The Sheehy organization made a commitment to follow through with the promises made by the previous owner. Our commitment is to provide oil changes as per the Toyota recommended schedule. If the vehicle was originally provided with full synthetic oil (which most have been for quite some time now), we provide that same product. Our customers are welcome to chose a more aggressive maintenance schedule than Toyota recommends but that would be at their expense. If you wish to have a more detailed discussion on the maintenance needs of your Toyota, feel free to call our service director Bill Benson here at the store. Bill has been with this location for many years and would be happy to discuss your specific situation - (540)- 710-8596.

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