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Sheehy Toyota of Fredericksburg

Fredericksburg, VA

4.7
1,409 Reviews

3507 Jefferson Davis Highway

Fredericksburg, VA

22408

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Showing 1,409 reviews

May 07, 2022

The dealership performed my 15,000 mile maintenance check quickly and professionally. I had taken a book to read while I waited for the service to be done and it seems like I had hardly started the book whe More

by Montross Martha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayne Wallace was my advisor and Trystan Lollman my Technician
May 07, 2022 -

Sheehy Toyota of Fredericksburg responded

Montross Martha, thank you for your kind review; we are happy to pass along your comments to the team here at Sheehy Toyota of Fredericksburg! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.

May 06, 2022

My daughter and I both had great experiences with Toyota. . Saige our salesman was wonderful and very helpful. More

by Vagirl713
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saige Thomas
May 07, 2022 -

Sheehy Toyota of Fredericksburg responded

Vagirl713, thank you for your kind review; we are happy to pass along your comments to the team here at Sheehy Toyota of Fredericksburg! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.

May 06, 2022

Good maintenance visit. Great work by Chris Cooper. Excellent communications and coordination. Would recommend the dealership maintenance department to anyone More

by Kieron21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cooper
May 07, 2022 -

Sheehy Toyota of Fredericksburg responded

Kieron21, thank you for your kind review; we are happy to pass along your comments to the team here at Sheehy Toyota of Fredericksburg! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.

May 03, 2022

Edwin helped us find any previous maintenance history on our “new-to-us” used Toyota. He was great to work with and made sure we were notified throughout entire process while servicing our truck. More

by Rex5lex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin in Service dept
May 06, 2022 -

Sheehy Toyota of Fredericksburg responded

Rex5lex, thank you for your kind review; we are happy to pass along your comments to the team here at Sheehy Toyota of Fredericksburg! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.

April 28, 2022

Greeted promptly. Engaged in discussion about service need. Service completed in a reasonable amount of time More

by wctignor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Apr 28, 2022 -

Sheehy Toyota of Fredericksburg responded

Wctignor, thank you for your kind review; we are happy to pass along your comments to the team here at Sheehy Toyota of Fredericksburg! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.

April 27, 2022

Thank you Kevin in service for your professionalism and honesty! I had my car serviced and I am happy that every visit seems to be straight forward and right for my car's needs. I feel safer and more at ea More

by ladonna.jackson79
Recommend Dealer
Yes
Employees Worked With
Saige Thomas, Matt Winters
Apr 28, 2022 -

Sheehy Toyota of Fredericksburg responded

Ladonna.jackson79, thank you for your kind review; we are happy to pass along your comments to the team here at Sheehy Toyota of Fredericksburg! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.

April 19, 2022

They are always willing to try and resolve problems. We are still working in the current issue hopefully parts will come in soon to do so. More

by elainetanner52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kovach - excellent
Apr 20, 2022 -

Sheehy Toyota of Fredericksburg responded

Elainetanner52, thank you for your kind review; we are happy to pass along your comments to the team here at Sheehy Toyota of Fredericksburg! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.

April 18, 2022

Had a service appointment and the basic oil change and tire rotation went well. I had specifically mentioned one of my tires kept loosing air and wanted it check out. When the car was ready I called bac More

by Dman400meters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Apr 20, 2022 -

Sheehy Toyota of Fredericksburg responded

Dman400meters, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please reach out to us by phone when you can so we can address this situation directly. Thank you and have a great day.

April 13, 2022

Adam was amazing! He was so quick and efficient. I have never had such a smooth and easy process of buying a vehicle. I will definitely be coming back. More

by nbridges0810
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Porter
Apr 14, 2022 -

Sheehy Toyota of Fredericksburg responded

nbridges0810, thank you for your kind review; we are happy to pass along your comments to the team here at Sheehy Toyota of Fredericksburg! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.

April 13, 2022

I had appointment @2p did not get my car until 5p. All I had done was oil change and tire rotation. People came in after me and left before me. I had to keep asking about my car and they act like they More

by cynthia.candelario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Services
Apr 13, 2022 -

Sheehy Toyota of Fredericksburg responded

cynthia.candelario, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please reach out to us by phone when you can so we can address this situation directly. Thank you and have a great day.

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