Sheehy Toyota of Fredericksburg

Bad service at the dealer people do not have good communication with customers very bad service communication with customers very bad service More

This OEM dealership SVC Center provide Excellent customer service. Staff are truly courteous highly knowledgeable, competent, professional, with true genuine kindness not forced! The Svcs are performed timel service. Staff are truly courteous highly knowledgeable, competent, professional, with true genuine kindness not forced! The Svcs are performed timely, completely, and they truly back the work. The rates are fair and they take the time and not rush you the customer. I highly recommend this Svc center above all others! They have earned my families business for I trust they will support my Family’s needs in maintaining our vehicles so they operate as expected and as safe as possible. More

Took my Highlander in for 5000 mile service. Everyone was friendly and helpful. My car was serviced very quickly and it was a plesent experience. Everyone was friendly and helpful. My car was serviced very quickly and it was a plesent experience. More

Clean and friendly, always considerate and respectful. Never have any issues. Will use again and recommend. Never have any issues. Will use again and recommend. More

I returned from a trip on 3/28. My tags ran out at the end of March and needed emission inspection in order to renew. SHEHEY TOYOTA OF FREDERICKSBURG was able to schedule me for oil My tags ran out at the end of March and needed emission inspection in order to renew. SHEHEY TOYOTA OF FREDERICKSBURG was able to schedule me for oil change and filter plus inspection on 3/31. Chris Cooper was my service advisor and did an outstanding job getting all my work done plus some additional items, even with the tight last day of the month rush. The car was ready by the end of the day, all freshly clean and shiny as always, truly outstanding service More

I took my vehicle in for service and I was treated very well. I was met with smiling faces and my vehicle was promptly attended to. Good experience all around. well. I was met with smiling faces and my vehicle was promptly attended to. Good experience all around. More

This was the first time I used their service as I normally would drive an hour back to my local Toyota service. However, their friendly, quick, and thorough service guarantees that I would not hesita normally would drive an hour back to my local Toyota service. However, their friendly, quick, and thorough service guarantees that I would not hesitate to use them again if the need arose. More

Service Dept is slipping - one can no longer count on their time estimates for a rout8 e oil change. When I asked a supervisor about the delay, she told me that they were usually 1.5 hours behind and did their time estimates for a rout8 e oil change. When I asked a supervisor about the delay, she told me that they were usually 1.5 hours behind and didn’t seem to think that might be an issue for customers. Service does decent work but the constant upselling for unnecessary service work while one is receiving ‘free lifetime oil changes’ is getting old. More

Air bag recall, set appointment and they were done in a timely manner. Made the time I requested. timely manner. Made the time I requested. More

My service was done quickly and they made sure which service I was aware of what I did and did not need to get serviced. They really care about their customers service I was aware of what I did and did not need to get serviced. They really care about their customers More