Sheehy Toyota of Fredericksburg

Had a service appointment and the basic oil change and tire rotation went well. I had specifically mentioned one of my tires kept loosing air and wanted it check out. When the car was ready I called bac tire rotation went well. I had specifically mentioned one of my tires kept loosing air and wanted it check out. When the car was ready I called back since I was expecting an update on the tire issue. Alas, it was never written on the ticket. They said they would try look at it before I came in to pick up the car. Supposedly it was looked at but nothing found. My only thought was since they rotated the tires did they even look at the right tire? Not sure but now I have to take it to another place to get it checked. I mention all this because last time I took it in for service I asked for the state inspection to be done and again it was not written on the ticket. So, I had to leave it there longer for them to do the inspection. Seems like there is a lack of attention to detail. I have one more free service and then I’ll take it somewhere else. More

Adam was amazing! He was so quick and efficient. I have never had such a smooth and easy process of buying a vehicle. I will definitely be coming back. He was so quick and efficient. I have never had such a smooth and easy process of buying a vehicle. I will definitely be coming back. More

I had appointment @2p did not get my car until 5p. All I had done was oil change and tire rotation. People came in after me and left before me. I had to keep asking about my car and they act like they All I had done was oil change and tire rotation. People came in after me and left before me. I had to keep asking about my car and they act like they was lost. So I was very disappoint with services. I felt like they did not care after I gave this dealer 30,000 as a down payment for my highlander and I am treated like xxxx. More

Bad service at the dealer people do not have good communication with customers very bad service communication with customers very bad service More

This OEM dealership SVC Center provide Excellent customer service. Staff are truly courteous highly knowledgeable, competent, professional, with true genuine kindness not forced! The Svcs are performed timel service. Staff are truly courteous highly knowledgeable, competent, professional, with true genuine kindness not forced! The Svcs are performed timely, completely, and they truly back the work. The rates are fair and they take the time and not rush you the customer. I highly recommend this Svc center above all others! They have earned my families business for I trust they will support my Family’s needs in maintaining our vehicles so they operate as expected and as safe as possible. More

Took my Highlander in for 5000 mile service. Everyone was friendly and helpful. My car was serviced very quickly and it was a plesent experience. Everyone was friendly and helpful. My car was serviced very quickly and it was a plesent experience. More

Clean and friendly, always considerate and respectful. Never have any issues. Will use again and recommend. Never have any issues. Will use again and recommend. More

I returned from a trip on 3/28. My tags ran out at the end of March and needed emission inspection in order to renew. SHEHEY TOYOTA OF FREDERICKSBURG was able to schedule me for oil My tags ran out at the end of March and needed emission inspection in order to renew. SHEHEY TOYOTA OF FREDERICKSBURG was able to schedule me for oil change and filter plus inspection on 3/31. Chris Cooper was my service advisor and did an outstanding job getting all my work done plus some additional items, even with the tight last day of the month rush. The car was ready by the end of the day, all freshly clean and shiny as always, truly outstanding service More

I took my vehicle in for service and I was treated very well. I was met with smiling faces and my vehicle was promptly attended to. Good experience all around. well. I was met with smiling faces and my vehicle was promptly attended to. Good experience all around. More

This was the first time I used their service as I normally would drive an hour back to my local Toyota service. However, their friendly, quick, and thorough service guarantees that I would not hesita normally would drive an hour back to my local Toyota service. However, their friendly, quick, and thorough service guarantees that I would not hesitate to use them again if the need arose. More