Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Sheehy Toyota of Fredericksburg

Fredericksburg, VA

Overview
Reviews
Vehicles
4.7
1,410 Reviews
Call Dealership (540) 808-1172
View Awards

3507 Jefferson Davis Highway

Fredericksburg, VA

22408

Directions

By Type

Showing 1,410 reviews

October 25, 2021

Wait for 40K service was excessive. Cost of service too expensive. Received less than 10% military discount. More

by Sparky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shannon Sexton
Report | Print
Oct 27, 2021 -

Sheehy Toyota of Fredericksburg responded

Hi Sparky, we regret to hear that you are displeased with your recent experience with us. If you are willing to give us another chance, please contact us at (540) 507-0076 so we can understand your situation better in order to try and turn your experience around. Thank you, Sheehy Toyota of Fredericksburg

Oct 27, 2021 -

Sparky responded

Already been contacted by JT to come in and they will try to help me. Result is unknown. No firm commitment made.

October 23, 2021

Chris did an awesome job communicating & talking me through my car service process, I highly recommend! More

by Kduncan43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Erin Duncan
Report | Print
Oct 26, 2021 -

Sheehy Toyota of Fredericksburg responded

Hi Kduncan43, thank you so much for your positive comments about Sheehy Toyota of Fredericksburg! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 23, 2021

Always clean and friendly staff. They need more options for service without appointments. Their 7:30-8:00 am window is a not very reasonable. More

by Sienna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin
Report | Print
Oct 26, 2021 -

Sheehy Toyota of Fredericksburg responded

Hello Sienna, we appreciate you taking the time to leave us this feedback. Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 22, 2021

Excellent service ! The staff is always swift, and courteous and they work to accommodate my needs. More

by Susan.McBride
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
He was new to Sheehy- had transferred there
Report | Print
Oct 26, 2021 -

Sheehy Toyota of Fredericksburg responded

Hi Susan.mcbride, thank you so much for your positive comments about Sheehy Toyota of Fredericksburg!

October 22, 2021

Prompt service. Problem solved and car now works great. Excellent mechanic. Will definitely be bac. More

by Sydnakay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phoenix and Chris
Report | Print
Oct 26, 2021 -

Sheehy Toyota of Fredericksburg responded

Hi Sydnakay, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 18, 2021

Sean was very helpful and was able to get me into a new vehicle quickly without a lot of back and forth. Would definitely recommend him! More

by zj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
Oct 19, 2021 -

Sheehy Toyota of Fredericksburg responded

Hi Zj, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Sheehy Toyota of Fredericksburg

October 12, 2021

Chris Cooper set us up and is always responsive to my needs. I like using one service person. More

by mikelaxr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cooper
Report | Print
Oct 14, 2021 -

Sheehy Toyota of Fredericksburg responded

Hi Mikelaxr, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 12, 2021

I was assisted by a customer service friendly and knowledgeable representative. He took time to review my issue with the vehicle, he shared with me the cost to replace and repair. He told me the tim More

by mcarter599
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayne Wallace
Report | Print
Oct 12, 2021 -

mcarter599 responded

Ok

October 08, 2021

Chris Cooper always takes good care of my car, I’m very happy with the service that I receive. More

by Joseph Dreyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cooper
Report | Print
Oct 10, 2021 -

Sheehy Toyota of Fredericksburg responded

Hi Joseph Dreyer, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 07, 2021

Service representative very helpful. Service completed right on time. All dealer employees were extremely cordial very pleasant to deal with. More

by grampajim323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service representative Chris
Report | Print
Oct 10, 2021 -

Sheehy Toyota of Fredericksburg responded

Hi Grampajim323, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
...
48
49
50
...
141