Back

Sheehy Toyota of Fredericksburg

Fredericksburg, VA

4.7
1,412 Reviews

3507 Jefferson Davis Highway

Fredericksburg, VA

22408

Directions

By Type

Showing 1,412 reviews

August 26, 2021

Great service department specialy my service advisor Josh Rodriguez. He is always been helpful in resolving my car issues and concerns. Always a great service there. More

by Egdrill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Rodriguez
Aug 28, 2021 -

Sheehy Toyota of Fredericksburg responded

Hi Egdrill, thank you so much for your positive comments about Sheehy Toyota of Fredericksburg! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 26, 2021

Wanted to schedule an appointment to preform a recall service on my 2019 Camry hybrid, asked for a loaner vehicle while my car being serviced, first they said Toyota will not allow a loaner for that type More

by araaft1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service advisors
Aug 28, 2021 -

Sheehy Toyota of Fredericksburg responded

Araaft1, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We hope you are willing to give us another chance. Please reach out to us at (540) 507-0076 so we can work towards a resolution.

August 24, 2021

I’ve heard and seen that the service department is crazy busy, but their service was rapid and pleasant. More

by Jamie08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayne
Aug 28, 2021 -

Sheehy Toyota of Fredericksburg responded

Hello Jamie08, we appreciate you taking the time to leave us this feedback. We can't wait to see you again, have a great day.

August 20, 2021

Courteous, efficient, knowledgeable, Sheehy is a one-of-a-kind dealership with great people fully committed to supporting the best product on the market. Sales, service, parts, and the admin staff a More

by Rs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayne Wallace (awesome)
Aug 28, 2021 -

Sheehy Toyota of Fredericksburg responded

Rs, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sheehy Toyota of Fredericksburg. We are always more than happy to assist you if anything else comes up. Take care!

August 19, 2021

Josh was great. He and Carolyn made our service visit excellent. Very trustworthy and the prices were more than fair. Highly recommend. More

by 5grahamboys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, Carolyn
Aug 28, 2021 -

Sheehy Toyota of Fredericksburg responded

Hi 5grahamboys, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 18, 2021

Excellent service department and service representatives. Work done on time, provided transportation, friendly - Lauren Andrews service representative More

by AArmstrong5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service representative Lauren Andrews
Aug 28, 2021 -

Sheehy Toyota of Fredericksburg responded

Hi Aarmstrong5, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Sheehy Toyota of Fredericksburg

August 10, 2021

Make appointment, show up, wait, get car when promised and service seems to be done right. More

by Jwayne3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept. Not on survey??
Aug 12, 2021 -

Sheehy Toyota of Fredericksburg responded

Hi Jwayne3, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Sheehy Toyota of Fredericksburg

August 09, 2021

Fantastic service, fantastic attitudes, and understanding of customer needs. The service department and the sales folks are great. Only area of improvement would be sales inventory More

by Tom03698532
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cooper , Saige Thomas
Aug 19, 2021 -

Sheehy Toyota of Fredericksburg responded

Hi Tom03698532! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

August 08, 2021

Josh in the service department was beyond helpful and professional yesterday when my Highlander was in for service and Recall fuel pump replacement. It was a pleasure meeting him! Commendations to Josh! More

by cmassey5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Aug 19, 2021 -

Sheehy Toyota of Fredericksburg responded

Cmassey5, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sheehy Toyota of Fredericksburg. We are always more than happy to assist you if anything else comes up. Take care!

August 07, 2021

Always has my interest as their first concern! Made sure that our van was ready to go and safe! More

by Howlettcp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 19, 2021 -

Sheehy Toyota of Fredericksburg responded

Hi Howlettcp, thank you so much for your positive comments about Sheehy Toyota of Fredericksburg! We are always more than happy to assist you if anything else comes up. Take care!

...
53
...