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Sheehy Toyota of Fredericksburg

Fredericksburg, VA

4.7
1,409 Reviews

3507 Jefferson Davis Highway

Fredericksburg, VA

22408

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Showing 1,409 reviews

August 03, 2021

Love having Josh R take care of me. He does a great job. My only complaint is the cost of the sensor. The dealership needs to do a better job of keeping cost low. More

by Rose Greco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Aug 09, 2021 -

Sheehy Toyota of Fredericksburg responded

Hello Rose Greco, we appreciate you taking the time to leave us this feedback.

August 01, 2021

Dealt with a number of employees there since Rosner days. Always good to see the familiar faces. James King is always awesome to work with. More

by sandyferris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James King in Service
Aug 09, 2021 -

Sheehy Toyota of Fredericksburg responded

Sandyferris, we're happy you found our staff to be so supportive during your experience here at Sheehy Toyota of Fredericksburg. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 31, 2021

Customer Service is great! They tell you how long they will have your car, what needs to be fixed if there is an issue, calls before they fix anything that wasn't discussed previously, keeps me informed a More

by Jen Sebastian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tarron
Aug 19, 2021 -

Sheehy Toyota of Fredericksburg responded

Hi Jen Sebastian, thank you so much for your positive comments about Sheehy Toyota of Fredericksburg! We are always more than happy to assist you if anything else comes up. Take care!

July 31, 2021

Always attentive and courteous. Services always provided in a timely manner. Waiting area pleasent and clean. Service techs are very attentive. No pressure sales on services. More

by branndori59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher
Aug 19, 2021 -

Sheehy Toyota of Fredericksburg responded

Hi Branndori59, thank you so much for your positive comments about Sheehy Toyota of Fredericksburg! We are always more than happy to assist you if anything else comes up. Take care!

July 29, 2021

I had my service done in 90 minutes. I did like Chris Cooper who wrote me up. They washed my care and won me over! I do like knowing the status of my brake pads and my tire tread depth. I’ll be back in More

by realtorbobbranch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cooper
Aug 12, 2021 -

Sheehy Toyota of Fredericksburg responded

Realtorbobbranch, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sheehy Toyota of Fredericksburg. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 24, 2021

I called with a problem I got in the next day and my car was diagnosed. Chris told me what needed to take place to fix my vehicle. He told me how long it would take. After the allotted time I drove off with More

by Har
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chis, Wilton Fernandes
July 24, 2021

This is a great dealership. The service department is fantastic. All the staff that I have dealt with is professional, knowledgeable, helpful and friendly. And it was the same for my last appointment. More

by JP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I worked with Chris Kovach in service. He provided great assistance. Very professional and friendly.
July 22, 2021

Alan made my frustrated car experience at a different dealership the best experience at Sheehy. He was extremely helpful, awesome customer service & made sure my experience was smooth & stress free from More

by Erica
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan , Matt Wright
Jul 23, 2021 -

Sheehy Toyota of Fredericksburg responded

Erica, we're happy you found our staff to be so supportive during your experience here at Sheehy Toyota of Fredericksburg. We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 18, 2021

JT kept me informed throughout the diagnostic process and worked to provide an affordable solution. I was given a ride home and the work was completed. More

by mickeyd199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT
Jul 20, 2021 -

Sheehy Toyota of Fredericksburg responded

Mickeyd199, thank you for your kind review; we are happy to pass along your comments to the team here at Sheehy Toyota of Fredericksburg! We are always more than happy to assist you if anything else comes up. Take care!

July 17, 2021

Tarron was excellent and very communicative as a customer service representative. Very happy with the work done on my car. Always happy with the work completed on my car. More

by Pineland11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tarron
Jul 20, 2021 -

Sheehy Toyota of Fredericksburg responded

Pineland11, thank you for your kind review; we are happy to pass along your comments to the team here at Sheehy Toyota of Fredericksburg!

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