
Sheehy Toyota of Fredericksburg
Fredericksburg, VA
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Everyone is always nice and professional. My first car check up was pleasant and quick. Very pleased with service. Jose was very professional and pleasant to work with. check up was pleasant and quick. Very pleased with service. Jose was very professional and pleasant to work with. More
Excellent facility, Mr. T Williams was an outstanding customer service representative for the company. Thank you so much Mr. Williams. Service date May 7, 2021.😊. customer service representative for the company. Thank you so much Mr. Williams. Service date May 7, 2021.😊. More
Chris Cooper is amazing! His knowledge and assistance made our experience great! Very quick with responding. He explained everything clearly so we had a better understanding about the service our vehicle made our experience great! Very quick with responding. He explained everything clearly so we had a better understanding about the service our vehicle needed. Thank you! More
First time visit. 1 yr service and a state inspection. Service advisor was very courtious and efficient. In and out in 80 minutes. Waiting area very clean and appeared sanitized. Sure miss having f Service advisor was very courtious and efficient. In and out in 80 minutes. Waiting area very clean and appeared sanitized. Sure miss having fresh brewed coffee tho. More
My recent car buying was a smooth transaction from start to finish. Sheehy Toyota Fredericksburg has true professionals and kept me informed during the entire process to finish. Sheehy Toyota Fredericksburg has true professionals and kept me informed during the entire process More
Josh did a great job for me....friendly, professional, explained everything well, could not have asked for better treatment. The service was performed as described with no issues. explained everything well, could not have asked for better treatment. The service was performed as described with no issues. More
Always a trouble free experience. I appreciate the quick turn around and trouble free drop off/pick up. Being able to pay online is also helpful turn around and trouble free drop off/pick up. Being able to pay online is also helpful More
always excellent and thorough provides relevant info and explains options honest have been going there for 25 years Chris is great trust him good shop and explains options honest have been going there for 25 years Chris is great trust him good shop More
it was easy to get an appointment within a weeks time, however they use text messages to communicate immediately and then they don’t respond when you have a question. It was very difficult to keep up with however they use text messages to communicate immediately and then they don’t respond when you have a question. It was very difficult to keep up with any progress that was on your vehicle. The service appointment was for a simple inspection and an oil change. The vehicle was dropped off the night before so they had it first thing in the morning even though we had a 1 o’clock appointment. They did not respond by text messages starting at about 3 o’clock in the afternoon followed up with a couple of phone calls. They didn’t response until 4pm when the the service tech said “oh I didn’t know you were going to get an inspection I better hurry the guys are leaving in 10 minutes” then it was another hour or so before it was ready to be picked up. More