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Sheehy Toyota of Fredericksburg

Fredericksburg, VA

4.7
1,409 Reviews

3507 Jefferson Davis Highway

Fredericksburg, VA

22408

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Showing 1,409 reviews

May 13, 2021

Everyone is always nice and professional. My first car check up was pleasant and quick. Very pleased with service. Jose was very professional and pleasant to work with. More

by shs4a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
May 15, 2021 -

Sheehy Toyota of Fredericksburg responded

Hi Shs4a, we are very happy to have provided you with such a positive experience! We hope you have a great day!

May 11, 2021

Excellent facility, Mr. T Williams was an outstanding customer service representative for the company. Thank you so much Mr. Williams. Service date May 7, 2021.😊. More

by rainyrec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tarron Williams
May 13, 2021 -

Sheehy Toyota of Fredericksburg responded

Hi Rainyrec, we are very happy to have provided you with such a positive experience!

May 07, 2021

Chris Cooper is amazing! His knowledge and assistance made our experience great! Very quick with responding. He explained everything clearly so we had a better understanding about the service our vehicle More

by KB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cooper
May 09, 2021 -

Sheehy Toyota of Fredericksburg responded

Hi Kb! We're so happy we were able to help you out! We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 06, 2021

This dealership is great, this is my 3rd Toyota purchased and it’s such an easy process. They make the car buying process a breeze. More

by u_patel225
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilton Fernandes, Kevin Runey
May 08, 2021 -

Sheehy Toyota of Fredericksburg responded

Hi U_patel225! We're so happy we were able to help you out! We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 04, 2021

First time visit. 1 yr service and a state inspection. Service advisor was very courtious and efficient. In and out in 80 minutes. Waiting area very clean and appeared sanitized. Sure miss having f More

by Ollie24018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
May 08, 2021 -

Sheehy Toyota of Fredericksburg responded

Hi Ollie24018, we are very happy to have provided you with such a positive experience! We hope to see you soon!

May 03, 2021

My recent car buying was a smooth transaction from start to finish. Sheehy Toyota Fredericksburg has true professionals and kept me informed during the entire process More

by ccole66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wright -Management , Daniel Duckett, Steve Sharkey
May 05, 2021 -

Sheehy Toyota of Fredericksburg responded

Ccole66, thank you for your kind review; we are happy to pass along your comments to the team here at Sheehy Toyota of Fredericksburg! Until the next time we meet, take care!

April 27, 2021

Josh did a great job for me....friendly, professional, explained everything well, could not have asked for better treatment. The service was performed as described with no issues. More

by WBPars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Apr 29, 2021 -

Sheehy Toyota of Fredericksburg responded

Hi Wbpars, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

April 26, 2021

Always a trouble free experience. I appreciate the quick turn around and trouble free drop off/pick up. Being able to pay online is also helpful More

by cdrew8008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Campbell
Apr 28, 2021 -

Sheehy Toyota of Fredericksburg responded

Hi Cdrew8008, we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

April 25, 2021

always excellent and thorough provides relevant info and explains options honest have been going there for 25 years Chris is great trust him good shop More

by bsbpgl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris cooper
Apr 27, 2021 -

Sheehy Toyota of Fredericksburg responded

Hi Bsbpgl, we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

April 23, 2021

it was easy to get an appointment within a weeks time, however they use text messages to communicate immediately and then they don’t respond when you have a question. It was very difficult to keep up with More

by desiree.nilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
May 01, 2021 -

Sheehy Toyota of Fredericksburg responded

Thank you again for taking the time to let us know about your service experience. We appreciate your feedback and will be sure to share it with our team, as this helps us to continually improve. Please accept our apologies for any frustration with communication. Please don't hesitate to reach out to our Service Director, Bill Benson, anytime if you wish to discuss this experience in further detail. Thank you again.

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