Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sheehy Toyota of Fredericksburg
Fredericksburg, VA
1,409 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,409 reviews
February 04, 2021
The service was top notch. The technician kept me informed of the status, additional service recommended and cost. The show room was clean and comfortable. informed of the status, additional service recommended and cost. The show room was clean and comfortable. More
by lilbits
Employees Worked With
Chris
January 30, 2021
Awful customer service in the service dept. You walk in and no one will make eye contact. Can’t get a return call from svc advisor. Over inflate tires ever time. Had to ask for car to be sanitized. and no one will make eye contact. Can’t get a return call from svc advisor. Over inflate tires ever time. Had to ask for car to be sanitized. More
by Frustrated
Employees Worked With
Chris
January 29, 2021
Issue was resolved quickly. Everyone that I interacted with, from pull up, to checking in, the two phone calls (1. To say what the problem was and 2. To say the car was ready) and to check out were very p with, from pull up, to checking in, the two phone calls (1. To say what the problem was and 2. To say the car was ready) and to check out were very polite. More
by Toyota
Employees Worked With
Don't remember
January 27, 2021
Excellent service and rapport with my go to guy at the Toyota dealer. Appreciate his professionalism and dedication to customer service. Great experience with Tarron Williams . Toyota dealer. Appreciate his professionalism and dedication to customer service. Great experience with Tarron Williams . More
by KennyG
Employees Worked With
Tarron Williams
January 27, 2021
Used car purchased and warranty repair with top notch service and communication to get the job done right. Very streamlined approach to customer satisfaction and repair. service and communication to get the job done right. Very streamlined approach to customer satisfaction and repair. More
by Crosstrek2013
Employees Worked With
JT service in Fredericksburg
January 26, 2021
Still upset about paying cash for regular maintenance when I paid big bucks upfront for 100,000 mile coverage. Never paid BMW a cent on their plan. when I paid big bucks upfront for 100,000 mile coverage. Never paid BMW a cent on their plan. More
by Gnorwood
Employees Worked With
Bill Hamilton
January 21, 2021
Chris was great, I just had a problem with the fact I had a 10 am appointment, ( I was there early) and it took an hour and a half to do a 25000 check up. a 10 am appointment, ( I was there early) and it took an hour and a half to do a 25000 check up. More
by Beckystauter
Employees Worked With
Chris
January 21, 2021
Best buying experience ever thanks to my sales person, Andrei Ionita! He’s very knowledgeable, professional, and friendly! I’ll recommend him to my friends and amily. Andrei Ionita! He’s very knowledgeable, professional, and friendly! I’ll recommend him to my friends and amily. More
by Sienna
Employees Worked With
Andrew Ionita
