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Sheehy Toyota of Fredericksburg

Fredericksburg, VA

4.7
1,409 Reviews

3507 Jefferson Davis Highway

Fredericksburg, VA

22408

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Showing 1,409 reviews

December 30, 2020

Excellent customer service! Professional. All staff very helpful and followed mask protocols. We bought our truck here and just had our other Toyota serviced. Very impressed with the staff. More

by Mchance1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh was beyond helpful and courteous. Kept me informed during the entire service process. Will not hesitate to come back.
Dec 31, 2020 -

Sheehy Toyota of Fredericksburg responded

Mchance1988, thank you so much for sharing your positive feedback about your experience with Josh. We are so glad that we could provide you with a wonderful experience.

December 17, 2020

This dealership has taken care of my cars for over 10 years now. They are amazing especially James, Chris and Tarron. The Service department is awesome! More

by Trina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James, Chris Cooper, Tarron
Dec 17, 2020 -

Sheehy Toyota of Fredericksburg responded

Trina, thank you so much for sharing your positive feedback about your experience with James, Chris and Tarron. We are so glad that we could provide you with a wonderful experience.

December 16, 2020

They could not have been more helpful, especially because that is so necessary during a pandemic. I ordered the car by phone, completed all of the paperwork online from home, and was in and out of the offic More

by sunny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Sullivan, and Keith Offenberg
Dec 16, 2020 -

Sheehy Toyota of Fredericksburg responded

sunny, thank you so much for sharing your positive feedback about your experience with Zach and Keith. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

December 16, 2020

It was easy to schedule my maintenance appointment. The Service Department employees were friendly and quickly got everything I needed done. I will definitely use them again. More

by jeffnlori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Dec 16, 2020 -

Sheehy Toyota of Fredericksburg responded

jeffnlori, thank you so much for sharing your positive feedback about your experience with our team. We are so glad that we could provide you with a wonderful experience.

December 15, 2020

Very nice experience from Zack and David Duckett. I was surprised that the prices were so high, but I am not a hard negotiater and my Camry has many added features.Zack’s name is not listed, and George Fal More

by joawigs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Duckett
Dec 15, 2020 -

Sheehy Toyota of Fredericksburg responded

joawigs, thank you so much for sharing your positive feedback about your experience with Zack and David. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

December 15, 2020

Forgot tire rotation! Can I go late? Personal is very Forgot tire rotation! Can I go late? Personal is very kind . This time you did not do rotation but I can go today later . Thanks More

by Manuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tarron, Kenny Latino
Dec 16, 2020 -

Sheehy Toyota of Fredericksburg responded

Manuel, thank you for your positive feedback!

December 12, 2020

I had an excellent service experience on Thursday Dec 10. My service manager was Josh and he was courteous, knowledgeable, and did everything possible to make sure I received fast expert service. Your pric More

by richard.lay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh was my service manager
Dec 13, 2020 -

Sheehy Toyota of Fredericksburg responded

richard.lay, thank you so much for sharing your positive feedback about your experience with Josh. We are so glad that we could provide you with a wonderful experience.

December 07, 2020

As always, good service. Ready at appointment time and finished when they said they would. All staff professional. Would be great to have car cleaned but can't have everything 😊 More

by hastingsd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilton Fernandes
Dec 08, 2020 -

Sheehy Toyota of Fredericksburg responded

hastingsd, thank you so much for sharing your positive feedback about your experience with WIlton. We are so glad that we could provide you with a wonderful experience.

December 03, 2020

If you are thinking about buying a car, new or used, go see Jim Glasner! He took incredible care of me throughout the entire process. He made sure I got exactly what I wanted and he made a possibly stressf More

by Honor Zimmerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Glasner
Dec 04, 2020 -

Sheehy Toyota of Fredericksburg responded

Honor Zimmerman, thank you so much for sharing your positive feedback about your experience with Jim. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

December 01, 2020

Service department was great. They completely a vehicle safety inspection and took care of a safety recall on the air bag. Total wait time was about an hour. More

by Kingz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill (Service Department), Jim Glasner
Dec 02, 2020 -

Sheehy Toyota of Fredericksburg responded

Kingz, Thank you so much for sharing your positive feedback about your experience with Jim abd Bill. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

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