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Sheehy Toyota of Fredericksburg

Fredericksburg, VA

4.7
1,412 Reviews

3507 Jefferson Davis Highway

Fredericksburg, VA

22408

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Showing 1,412 reviews

December 07, 2020

As always, good service. Ready at appointment time and finished when they said they would. All staff professional. Would be great to have car cleaned but can't have everything 😊 More

by hastingsd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilton Fernandes
Dec 08, 2020 -

Sheehy Toyota of Fredericksburg responded

hastingsd, thank you so much for sharing your positive feedback about your experience with WIlton. We are so glad that we could provide you with a wonderful experience.

December 03, 2020

If you are thinking about buying a car, new or used, go see Jim Glasner! He took incredible care of me throughout the entire process. He made sure I got exactly what I wanted and he made a possibly stressf More

by Honor Zimmerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Glasner
Dec 04, 2020 -

Sheehy Toyota of Fredericksburg responded

Honor Zimmerman, thank you so much for sharing your positive feedback about your experience with Jim. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

December 01, 2020

Service department was great. They completely a vehicle safety inspection and took care of a safety recall on the air bag. Total wait time was about an hour. More

by Kingz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill (Service Department), Jim Glasner
Dec 02, 2020 -

Sheehy Toyota of Fredericksburg responded

Kingz, Thank you so much for sharing your positive feedback about your experience with Jim abd Bill. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

November 30, 2020

Ed was very helpful with my purchase. Thre was no pressure and he was very efficient with the whole process. I appreciate all he did and I am happy with my purchase! More

by Bdexter1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Stratton, Chris Richards, Matt Wright
Nov 30, 2020 -

Sheehy Toyota of Fredericksburg responded

Bdexter1991, thank you so much for sharing your positive feedback about your experience with Ed. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

November 27, 2020

I took my RAV4 in for service to fix a leak on the drivers side, causing puddles of water in the floorboard under the carpet. Sheehy worked to figure out where the leak was coming from and got it fix More

by Marie
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Campbell , service department, Fredericksburg Sheehy Toyota
Nov 28, 2020 -

Sheehy Toyota of Fredericksburg responded

Marie, thank you so much for sharing your positive feedback about your experience with our team. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

Nov 28, 2020 -

Marie responded

I see that I neglected to rate Customer Service here on the survey...that would be 5 stars.

November 23, 2020

The service was sloppy and haphazard and not contactless during Covid surge. I had to go in, sign sheet and search for an agent to let me know my car was done. It took almost 2 hours for 30 min apt as I o More

by Paula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember my agent
November 20, 2020

Excellent service.Start to finish in 1 hour. Tyler Excellent service. Start to finish in 1 hour. Tyler graham was excellent during this whole process. This was my third purchase from this dealership. More

by Ghazalaamjid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler graham , Daniel Duckett
Nov 21, 2020 -

Sheehy Toyota of Fredericksburg responded

Ghazalaamjid, thank you so much for sharing your positive feedback about your experience with Tyler and Daniel. We are so glad that we could provide you with a wonderful experience.

November 20, 2020

Purchased several vehicles from them and have used their service for maintaining vehicles. Excellent service all around. Would definitely purchase from again. Trust them to provide honest assessment of More

by mivanjack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Fallin, Matt Winters, Matt Wright
Nov 21, 2020 -

Sheehy Toyota of Fredericksburg responded

Mivanjack, thank you so much for sharing your positive feedback about your experience with our team. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

November 16, 2020

Had a wonderful experience with Sheehy Toyota of Fredericksburg. I left my car the night before. They called me first thing in the morning to go over what I needed done, and did their best to be fi More

by Georgina.L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Harden, Steve Sharkey, Anthony Coghill, Seth Bryant
Nov 16, 2020 -

Sheehy Toyota of Fredericksburg responded

Georgina L, thank you so much for sharing your positive feedback about your experience with our team. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

November 12, 2020

I could not have been more pleased with the service I received from Sheehy. J T was courteous and professional. He explaned what needed to be done. I gave him the OK and maintenance was performed and More

by fred_loving
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J. T.
Nov 13, 2020 -

Sheehy Toyota of Fredericksburg responded

fred_loving, thank you so much for sharing your positive feedback about your experience with J.T. We are so glad that we could provide you with a wonderful experience.

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