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Sheehy Toyota of Fredericksburg

Fredericksburg, VA

4.7
1,412 Reviews

3507 Jefferson Davis Highway

Fredericksburg, VA

22408

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Showing 1,412 reviews

November 02, 2020

Excellent service experience. Advisor Provided clear recommendations/alternatives and pulled costing information on some options so I could consider the options and make an informed decision. More

by varus13
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tarron
Nov 03, 2020 -

Sheehy Toyota of Fredericksburg responded

varus13, thank you so much for sharing your positive feedback about your experience with Tarron. We are so glad that we could provide you with a wonderful experience.

November 02, 2020

The sales professional was friendly and very helpful. He assisted me in finding a nice vehicle that met my needs and had many of the features that I wanted. More

by KW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Barber, Jim Glasner
Nov 03, 2020 -

Sheehy Toyota of Fredericksburg responded

KW, thank you so much for sharing your positive feedback about your experience with Jim and Jake. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

October 31, 2020

My car broke down the day after taking in for a factory recall. Never will use them again. Beyond unhappy. Had a Honda for 300 thousand miles that never need a tow after visiting their service departmen More

by dzulab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Billy
October 30, 2020

This is my 3 rd car from this dealership. WILTON FERNANDES was best Nd best in taking care of as per customer service explaining all my 1000 questions on my first car. Thanks to him for best assisti More

by awad.kool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilton Fernandes
Oct 31, 2020 -

Sheehy Toyota of Fredericksburg responded

awad.kool, thank you so much for sharing your positive feedback about your experience with Wilton. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

October 26, 2020

Always have a good experience at Sheehy Toyota. J.T. was helpful this trip getting maintenance done. Prices are reasonable, especially for a dealer, and we’ve never had an issue that couldn’t be resolved. D More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.T.
Oct 27, 2020 -

Sheehy Toyota of Fredericksburg responded

Scott, thank you so much for sharing your positive feedback about your experience with J.T. We are so glad that we could provide you with a wonderful experience.

October 26, 2020

Excellent service department!Fast and courteous, they always keep you updated with the status. For my last service my vehicle was returned in 30 minutes. Tarron is the best service representative I've More

by LK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tarron
Oct 27, 2020 -

Sheehy Toyota of Fredericksburg responded

LK, thank you so much for sharing your positive feedback about your experience with Tarron. We are so glad that we could provide you with a wonderful experience.

October 22, 2020

Had good purchasing experience. I worked with Wilton Fernandes as I usually do. Never had to deal with any managers so that made it comfortable. All in all it was an easy process and I was happy with More

by Dman400meters
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilton Fernandes
Oct 23, 2020 -

Sheehy Toyota of Fredericksburg responded

Dman400meters, thank you so much for sharing your positive feedback about your experience with Wilton. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

October 22, 2020

This was the worst service spot I have ever had. Staff gave us incorrect information, they were understaffed for vehicle pick up resulting in long wait time More

by Vf
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service Dept
October 22, 2020

OK service. Went for Extended Warranty repair but service took about 6+ days with no parts available and no status calls to us. Thank you More

by Skye9800
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No names
October 21, 2020

I have taken my 2004 Tacoma here for over 10 years. The service has been quickly diagnosed with a perfect track record of applying fixes that last. It has definitely helped extend the life of my truck. More

by Jgcastles2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James King. Very helpful and professional.
Oct 22, 2020 -

Sheehy Toyota of Fredericksburg responded

Jgcastles2, thank you so much for sharing your positive feedback about your experience with our team. We are so glad that we could provide you with a wonderful experience.

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