Sheehy Toyota of Fredericksburg

Sheehy does not have the staff or technicians necessary to efficiently manage the service requests that roll through their doors daily. Much easier to get your oil changed at jiffy lube because you won't to efficiently manage the service requests that roll through their doors daily. Much easier to get your oil changed at jiffy lube because you won't be there for over 90 minutes plus your windows are cleaned, vehicle vacuumed and they top off all the other fluids. Same goes for vehicle inspection. They failed me for burnt out license plate bulbs and wanted $25 to replace them. Replaced them myself in 1 minute 37 seconds and then had to wait over an hour and a half to get the lights rechecked despite bringing my truck in at 8 am. Unsatisfactory. More

Took my 2013 Avalon in for a factory recall on airbags plus some minor issues that need to be taken care of he did a great job they did efficiently and fast and I really appreciated it plus some minor issues that need to be taken care of he did a great job they did efficiently and fast and I really appreciated it More

Worst I’ve ever been treated at dealership by the service department brand new tundra 750 miles with a defective tire that is under warranty by the manufacturer they did not want to help me out. This is the department brand new tundra 750 miles with a defective tire that is under warranty by the manufacturer they did not want to help me out. This is the 3 red truck I bought from them I have no issues with the sales department but after this experience I will never buy another vehicle from here or have any of my vehicles serviced at this location. I will go back to Stafford location. More

Chris was helpful with getting my battery replaced and other maintenance issues for my car. The communication was good and overall I was pleased with my service. other maintenance issues for my car. The communication was good and overall I was pleased with my service. More

Scheduling service online was easy and convenient. Dropped my car on the date and time of service. They text you when it's ready. You pay online, pick up your car and it's done. Easy and convenient. H Dropped my car on the date and time of service. They text you when it's ready. You pay online, pick up your car and it's done. Easy and convenient. Highly recommended. More

James at SheetyToyoya is excellent! He made sure my car was ready when expected. He also made sure he explained my service needs impeccably. If you have service needs at this dealer rest assured you will was ready when expected. He also made sure he explained my service needs impeccably. If you have service needs at this dealer rest assured you will be pleased. More

Great services I was surprised with the speed and detail in the knowledge of James the service tech who was my contact for an oil change and rear brakes replacement I was surprised with the speed and detail in the knowledge of James the service tech who was my contact for an oil change and rear brakes replacement on my 4-runner. More

4 Runner Driveline Service (Trans, Transfer Case and Diffs) I've been working with James, Service Manger, for years. Leadership is as important as Customer Service, so I keep going back to this Toyota Dealersh I've been working with James, Service Manger, for years. Leadership is as important as Customer Service, so I keep going back to this Toyota Dealership. More