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Sheehy Toyota of Fredericksburg

Fredericksburg, VA

4.7
1,409 Reviews

3507 Jefferson Davis Highway

Fredericksburg, VA

22408

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Showing 1,409 reviews

December 17, 2019

Deceptive service department. Shady dealings. Make sure you check your parts. I regret my visit and will NEVER RETURN. I DON'T ADVISE USING THIS REPAIR FACILITY More

by Rock
Recommend Dealer
No
Employees Worked With
Steve--service advisor
Dec 18, 2019 -

Sheehy Toyota of Fredericksburg responded

Rock - we are very sorry to hear that you feel this way. Our Service Director, Bill Benson, would very much like the opportunity to speak with you about this further. Can you please give him a call directly at your convenience at 540 842 8638? Thank you and we hope to hear from you soon.

December 16, 2019

Took the RAV 4 in for inspection and oil change. Great service. Torron, my adviser was great to work with. He kept me updated on the status of my vehicle. Also, a open container of coffee (mine) was left More

by Tess West
Recommend Dealer
Yes
Employees Worked With
Tarron
Dec 17, 2019 -

Sheehy Toyota of Fredericksburg responded

Tess West, thank you so much for sharing your positive feedback about your experience with Tarron. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

December 16, 2019

Outstanding service from the service department Truck was kept clean and work was well done Will continue to purchase autos at Sheehy James in service department was top notch More

by sandlinvest
Recommend Dealer
Yes
Employees Worked With
James
Dec 17, 2019 -

Sheehy Toyota of Fredericksburg responded

Sandlinvest, thank you so much for sharing your positive feedback about your experience with James. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

December 16, 2019

Erick Garcia was very helpful, kind, funny and professional. He took care of my car in a timely manner and always helped me with a smile. Thank you Erick! More

by Nayr11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Garcia
Dec 17, 2019 -

Sheehy Toyota of Fredericksburg responded

Nayr11, thank you so much for sharing your positive feedback about your experience with Erick. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

December 12, 2019

I have brought my vehicle to this dealership since I bought it about 15 years ago... my truck has over 320,000 miles on it. Service reps have always been honest and knowledgeable I have seen many at thi More

by bucksutton73
Recommend Dealer
Yes
Employees Worked With
James King
Dec 13, 2019 -

Sheehy Toyota of Fredericksburg responded

Bucksutton73, thank you so much for sharing your positive feedback about your experience with James. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

December 12, 2019

I not a huge dealer fan when it comes to service work, but Tony saw that everything was resolved correctly and quickly. I'm very satisfied. More

by Jab
Recommend Dealer
Yes
Employees Worked With
Tony Dicino
Dec 13, 2019 -

Sheehy Toyota of Fredericksburg responded

Jab, thank you so much for sharing your positive feedback about your experience with Tony. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

December 11, 2019

You guys are the best. This is 4th year coming at that location and the service has always great. Super customer service.. amazing jobs .g More

by mado7112
Recommend Dealer
Yes
Employees Worked With
Seth Bryant
Dec 11, 2019 -

Sheehy Toyota of Fredericksburg responded

Mado7112, thank you so much for sharing your positive feedback about your experience with Seth. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

December 11, 2019

Excellent service and up to date communication. Very pleased with my experience and I will return for my ongoing service needs on my vehicle in the future. More

by Samf
Recommend Dealer
Yes
Employees Worked With
Steve - service
Dec 13, 2019 -

Sheehy Toyota of Fredericksburg responded

Samf, thank you so much for sharing your positive feedback about your experience with Steve. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

December 11, 2019

Steve was the customer service person who took good care of on 13/9/19... I was very please with the service....wonderful job for More

by mado7112
Recommend Dealer
Yes
Employees Worked With
Steve
Dec 13, 2019 -

Sheehy Toyota of Fredericksburg responded

Mado7112, thank you so much for sharing your positive feedback about your experience with Steve. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

December 10, 2019

Always great customer service. Tarron Williams is one of your best service representatives. Excellent dealership. This dealership should be rated the best in Fredericksburg, Va. More

by dapeterson56
Recommend Dealer
Yes
Employees Worked With
Tarron Williams, Wilton Fernandes
Dec 10, 2019 -

Sheehy Toyota of Fredericksburg responded

Dapeterson56, thank you so much for sharing your positive feedback about your experience with Tarron and Wilton. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

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