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Sheehy Toyota of Fredericksburg

Fredericksburg, VA

4.7
1,409 Reviews

3507 Jefferson Davis Highway

Fredericksburg, VA

22408

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Showing 1,409 reviews

December 09, 2019

The wait was much better this time but once again, there was no new sticker put on the windshield. That is just laziness or incompetence. More

by bingbet
Recommend Dealer
Yes
Employees Worked With
Jessica was great.
Dec 10, 2019 -

Sheehy Toyota of Fredericksburg responded

Bingbet, thank you so much for sharing your positive feedback about your experience with Jessica. We are so glad that we could provide you with a wonderful experience.

December 07, 2019

Tarron was attentive and thorough, honest about the wait time and ensured he checked in at least once. He respected my wishes to just get an oil change and didnt push other services. More

by Ikaila13
Recommend Dealer
Yes
Employees Worked With
Tarron
Dec 08, 2019 -

Sheehy Toyota of Fredericksburg responded

Ikaila13, thank you so much for sharing your positive feedback about your experience with Tarron. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

November 30, 2019

Your service rep was totally perplexing since ahe never discussed my all points check. Plus she called my name and when back to her station leaving me wondering who called my name. Plus i have left sever More

by Mr. McKinney
Recommend Dealer
No
Employees Worked With
Jessica Showers
Dec 02, 2019 -

Sheehy Toyota of Fredericksburg responded

Mr. McKinney, we realize you already spoke to our Service Manager, Bill Benson, since leaving this review. If there is anything else we can do for you, please don't hesitate to let him know. Thank you.

November 27, 2019

Friendly and good service. My car was fixed to my satisfaction and I was able to get a rental car for the day. I will come back. More

by pei_traveler
Recommend Dealer
Yes
Employees Worked With
Service department, James
Nov 28, 2019 -

Sheehy Toyota of Fredericksburg responded

pei_traveler, thank you so much for sharing your positive feedback about your experience with James. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

November 27, 2019

Much better experience than my first two visits. Service was great, they appeared to be on the ball and attentive. No chaos checking in this time and the ride home and back was an added plus. They really tu More

by BWH
Recommend Dealer
Yes
Employees Worked With
Billy in service
Nov 28, 2019 -

Sheehy Toyota of Fredericksburg responded

BWH, thank you so much for sharing your positive feedback about your experience with Billy. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

November 26, 2019

Fast, friendly, proactive service. Went in last week for an oil change and am very pleased with my experience at Sheehy Toyota of Fredericksburg. Thanks. More

by josephvalotta
Recommend Dealer
Yes
Employees Worked With
Bill Campbell
Nov 27, 2019 -

Sheehy Toyota of Fredericksburg responded

Josephvalotta, thank you so much for sharing your positive feedback about your experience with Bill. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

November 25, 2019

Much better experience than previously. Very thorough and personable. Word finished in timely manner. Do not understand car wash policy, and none was offered this visit. More

by grr66
Recommend Dealer
Yes
Employees Worked With
Mike, Service Dept
Nov 27, 2019 -

Sheehy Toyota of Fredericksburg responded

Grr66, thank you so much for sharing your positive feedback about your experience with Mike. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

November 21, 2019

1st time at Sheehy.issue with my car was diagnosed and carried for efficiently. Turron keep me updated on time schedule and all my options .including sheehy loner car so I wouldn't be inconvenienced with More

by Toyota
Recommend Dealer
Yes
Employees Worked With
Turron. Service
Nov 23, 2019 -

Sheehy Toyota of Fredericksburg responded

Toyota, thank you so much for sharing your positive feedback about your experience with Turron. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

November 20, 2019

The comfort of service I have been doing business at this location ever since it was Rosner Toyota. Now Sheehy steps into the continuing role of doing our services. Jessica More

by czajw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Showers
Nov 21, 2019 -

Sheehy Toyota of Fredericksburg responded

czajw, thank you so much for sharing your positive feedback about your experience with Jessica. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

November 20, 2019

Advertising on a big banner in front of dealership: “ We will beat any offer. Sell us your car.” Clearly they don’t mean it. They offered me 500 less than CarMax. After seeing my CarMax offer, they offer More

by David C
Recommend Dealer
No
Employees Worked With
Unknown
Nov 21, 2019 -

Sheehy Toyota of Fredericksburg responded

David "Regal", thank you for your feedback, however, we think there may be some confusion. We do not have that sign hanging outside of our dealership and we can't seem to find you in the system. Please don't hesitate to give us a call directly anytime so we can look into this further. Thank you.

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