Sheehy Toyota of Fredericksburg

Service Writer - great Received great service; came in for oil change and tire rotation. Multi-point inspection discovered two missing lug nuts on front passenger wheel; an Received great service; came in for oil change and tire rotation. Multi-point inspection discovered two missing lug nuts on front passenger wheel; and that was rectified. Thanks! However, I do have to point out, that after checking my records, I saw that my recent state inspection (29 Jun) at your location included a check of those brakes. Mileage since was less than 5K. Disregarding the unlikelihood of sabotage or thief, the missing nuts were likely not properly secured after the inspection. Finally, I’ve gotten great service when calling for an appointment; however, your on-line system and supposed “chat” are failures. More

Great service! Tony was fantastic to work with! He was thorough, thoughtful and very friendly as was the car rental team. Had tires replaced, wheels balanced, full s Tony was fantastic to work with! He was thorough, thoughtful and very friendly as was the car rental team. Had tires replaced, wheels balanced, full service, & detail. Very happy with the results. More

Service done as needed We got our Highlander 2009 from another Toyota dealership not Sheehy. It was time for the spark plugs and transmission fluid flush to be done. We wen We got our Highlander 2009 from another Toyota dealership not Sheehy. It was time for the spark plugs and transmission fluid flush to be done. We went online and scheduled a service appointment. Once at Sheehy Josh kept us updated on the process while we hung out. After 3 hours, Josh came and told us after paying we were all done. Nothing complicated to keep the Highlander working hopefully for a long time. More

Customer service was excellent! Friendly atmosphere,, very helpful. I dropped my car off @8:30am and I received a via text that my car was done @ 10:30am. Excellence a was excellent! Friendly atmosphere,, very helpful. I dropped my car off @8:30am and I received a via text that my car was done @ 10:30am. Excellence at its best. More

New Car Purchase I purchased a 2019 RAV 4 from Sheehy Toyota in Fredericksburg, Virginia. The salesman was very knowledgeable and took his time and did not pressure me I purchased a 2019 RAV 4 from Sheehy Toyota in Fredericksburg, Virginia. The salesman was very knowledgeable and took his time and did not pressure me into a decision. The financing department made my purchase effortless and quick. Would definitely recommend this dealership. More

Brought car in to check out a noise while driving Jessica Was AMAZING!! As usual it was really busy but she made me feel like I was the only client she had!! The service was personable and done with h Jessica Was AMAZING!! As usual it was really busy but she made me feel like I was the only client she had!! The service was personable and done with humor and charm. I really appreciate her making my service experience wonderful - made my day! Hey, it has to be good for me to actually be happy about getting ur car serviced right lol? I actually had fun all because of Jessica!! Her assistant Josh was outstanding as well! He was super friendly and very attentive to my needs. I was trying to describe the noise I heard and he understand everything I said with accuracy. Thank u Jessica and Josh for outstanding customer service! Loni More

Great Service Five star service from Mr. Sharkey. He was extremely kind and helpful. He helped me resolve any concerns that I had. I recommend Sheehy Toyota of Fred Five star service from Mr. Sharkey. He was extremely kind and helpful. He helped me resolve any concerns that I had. I recommend Sheehy Toyota of Fredricksburg. More

Routine service Received prompt and courteous service. Vehicle was serviced and work completed in a timely manner and before my requested time. Will continue to hav Received prompt and courteous service. Vehicle was serviced and work completed in a timely manner and before my requested time. Will continue to have vehicle serviced at Sheehy. More

excellent Always receive good advice and I trust the service personnel to help me keep my car up to date. Easy reliable excellent service. Convenient to where Always receive good advice and I trust the service personnel to help me keep my car up to date. Easy reliable excellent service. Convenient to where I live More

Awesome Toyota The only dealership I I trully enjoy comming to, especially having Steve as my rep, he deserves more than 5 stars, he is a great asset to Toyota. The only dealership I I trully enjoy comming to, especially having Steve as my rep, he deserves more than 5 stars, he is a great asset to Toyota. More