
Sheehy Toyota of Fredericksburg
Fredericksburg, VA
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Purchase was very uncomplicated Purchasing a vehicle was very easy, this is the 3rd Toyota that we have purchased and each one of them have been a quality dependable vehicle Purchasing a vehicle was very easy, this is the 3rd Toyota that we have purchased and each one of them have been a quality dependable vehicle More
Not sure if his name was Adam. Asked to have car washed was wet down and windshield wipers turned on. Dissatisfied with that part only. It was on the work order,everything else was Asked to have car washed was wet down and windshield wipers turned on. Dissatisfied with that part only. It was on the work order,everything else was great. More
Great deal. Great car. Great place! I loved having all the background work done before arriving to the dealership. Seth was great with that. I was slightly disappointed when I was an hou I loved having all the background work done before arriving to the dealership. Seth was great with that. I was slightly disappointed when I was an hour away and received a text that the car I was going to purchase was sold a day before. However, it was miscommunication and my car was still there. It was an in and out process. The manager was great and friendly. I love my new vehicle and recommend this dealership. More
Great used car without the hassle. I walked into to buy used car and Ed took care of me. No pressure, no hassle, good car for great price. We didn’t spend hours haggling and getting all I walked into to buy used car and Ed took care of me. No pressure, no hassle, good car for great price. We didn’t spend hours haggling and getting all stressed out like passed experiences I have had with other dealers, Finally! The Manager was also very nice and willing to work with me and the budget I had. I will definitely go back to buy again. More
Good people, good value Seth Bryant, our salesman, was very helpful and respectful to deal with. The entire process was very straight forward and easy to complete. He even br Seth Bryant, our salesman, was very helpful and respectful to deal with. The entire process was very straight forward and easy to complete. He even brought us to vehicle from another of their dealerships to the dealership closest to where we live. Seth, Thank you so much. More
Service Visit My last service visit was one of the better ones I have experienced with Sheehy. Most of them have been really poor service, but this time I would ha My last service visit was one of the better ones I have experienced with Sheehy. Most of them have been really poor service, but this time I would have to give them a B rating, much better than usual. More
Wonderful experience The staff was friendly and demonstrated great customer service. I felt welcomed when I came through the store. Seth was interested in giving be the be The staff was friendly and demonstrated great customer service. I felt welcomed when I came through the store. Seth was interested in giving be the best deal possible to ensure that I was happy and pleased. More
Sheehy of Fredericksburg Service Center The customer service and work that was done on our Sienna was excellent. We’ve visited the service center twice and are extremely satisfied. We’ll con The customer service and work that was done on our Sienna was excellent. We’ve visited the service center twice and are extremely satisfied. We’ll continue to take our Sienna over there without any doubts. We highly recommend it. More
Tarron William's is a Terrific Employee and Service Rep Tarron does great work and I am grateful the dealership had him return to this location. He is professional and friendly and knowledgeable. Asset to d Tarron does great work and I am grateful the dealership had him return to this location. He is professional and friendly and knowledgeable. Asset to dealership, for sure. More
50k mile service with additional customer stated issues wron We took day off from work to bring our 2015 Sienna in for 50k mile service, clunking sound in rear of car, rear bumper was never attached properly and We took day off from work to bring our 2015 Sienna in for 50k mile service, clunking sound in rear of car, rear bumper was never attached properly and was supposed to ne fixed via Jim in used car sales. The sales rep in service didn’t listen or show any interest in our concerns. The only thing he bothered to write down was the 50k mile service. So we waited in lobby thinking mechanics were doing all the items we listed to service rep when only oil chg was done. Nothing else we discussed was done ! A waste of a day off for us!! Left angry!Second time your service dept failed us. There won’t be a third! More