Sheehy Toyota of Stafford
Stafford, VA
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Great Experience Had a great experience with Sean Davis buying a new Prius. Being the ever-cautious buyer, I scoured a 100-miles radius, looking for a better deal. Cou Had a great experience with Sean Davis buying a new Prius. Being the ever-cautious buyer, I scoured a 100-miles radius, looking for a better deal. Couldn't be found. Would definitely recommend Sean Davis if you are in the market for a new car; he will go the extra mile to earn your business. More
Poor customer service Purchased vehicle that wasn't at dealership and was told it would be delivered. It wasn't. It was a matching vehicle with slightly additional options. Purchased vehicle that wasn't at dealership and was told it would be delivered. It wasn't. It was a matching vehicle with slightly additional options. They gave me a vehicle at the same price, which was nice, but it had over 400 miles on it. Not what I expected for a "new" vehicle. I bough it on a Saturday and they said it would be there on Monday but it wasn't. They didn't seem very apologetic.Kind of kept me in the dark. Manager didn't address any issues with me even though I brought it to his attention that the delivery delay was disappointing. My last car from Rosner Stafford. More
My first experience, AWESOME! I am 25 years old and I this was my first time buying a car. My mother and grandmother bought cars here and they enjoyed their experience there as wel I am 25 years old and I this was my first time buying a car. My mother and grandmother bought cars here and they enjoyed their experience there as well. Tobias Sibley made my first experience buying a car quick and easy and gave me a great price for my new car. he was very friendly and was easy to get along with. He made me very comfortable, even though this was the first time ever meeting him. I would definitely recommend him and this dealership to any and everyone because I would do it all over again. This experience was amazing. More
Great Dealer! Ray helped me get situated in a RAV4 that I liked within 10-15 minutes of being on the lot. He was knowledgeable on the vehicle and the differences b Ray helped me get situated in a RAV4 that I liked within 10-15 minutes of being on the lot. He was knowledgeable on the vehicle and the differences between the LE, XLT and Limited edition. He was more than happy to give me an exact price for two different vehicles before I decided which to purchase. Once a deal had been made, I was in and out of the dealership within an hour and a half. He was exceptionally helpful and you could tell he was working quickly to get the sale accomplished in a timely manner. Thank you for the excellent service! More
Girma is awesome I am 37 years old and have never done a smooth transaction on a new car. Mr. Girma is a great salesman that would not cut corners and go straight to I am 37 years old and have never done a smooth transaction on a new car. Mr. Girma is a great salesman that would not cut corners and go straight to the point. He was always honest and never wasted my time. If you are going to Toyota Stafford to purchase a vehicle go see Mr. Girma. Thank you Sir My wife is really happy with her Toyota Prius V and you made it happened. More
Thank you to the staff at your dealership. Without their expertise and patience I would not have brought a SUV. Your staff undoubtedly cares about their custo to the staff at your dealership. Without their expertise and patience I would not have brought a SUV. Your staff undoubtedly cares about their customers, and in doing a great job,and I want to let you know how impressed I am. The calibre of people (from the sales person, finance, managers, shop emplyee) you hire and their commitment to customer service is extremely important when doing business with the public. I would not have any hesitation in recommending your dealrership to others. More
I would like to send a big THANK YOU to Tobias, Mickey and Debbie, you three made my car buying at Rosner Toyota flawless. Tobias is a excellent Sales associate with great customer service skills and has and Debbie, you three made my car buying at Rosner Toyota flawless. Tobias is a excellent Sales associate with great customer service skills and has a wonderful personality. Mickey and Debbie took excellent care of my needs and concerns without hesitation. Great customer service and communication for all, they went far beyond what I have ever experienced with buying a car or could have expected of staff at a car dealership. I highly recommend Rosner of Stafford to everyone. More
Why the low rating? Lack of integrity and honesty. Back in Nov 2012 when I bought my first Tundra there from Rick Suarez and Robby I would have recommended Rosner Toyota of Stafford to anyone, and I did, a in Nov 2012 when I bought my first Tundra there from Rick Suarez and Robby I would have recommended Rosner Toyota of Stafford to anyone, and I did, and some resulted in purchases. However, after my most recent experience/purchase of my 2014 Tundra, never again will I recommend Rosner of Stafford. If you absolutely must deal there, avoid Girma. I get it, car salesmen aren't entirely honest, that's a reputation they have earned over the years, but I think many are trying to shake that rep, but not this guy. I should have gone with my gut, I had a bad feeling about this guy from the moment the BS started pouring out of his mouth. Then the finance guy, AJ, not any better. If I didn't insist on getting exactly what I signed for with Girma regarding the financing and rebate AJ would have screwed me over. It seemed like he tried to go over the numbers fast so I would miss it. The only good experience that is consistent for me there is in the service department; thank you Josh and Debbie. Rosner won't be getting my business for my wife's new vehicle, or mine when it is time to trade up, nor will I send anymore business their way. More
Emailed in about a vehicle and was connected with Dave Larson he answered many questions then when it came to the actual sale turned me over to a Ray Perez who was excellent and knew everything about the Larson he answered many questions then when it came to the actual sale turned me over to a Ray Perez who was excellent and knew everything about the car he was selling me. I will definitely recommend this dealer to anyone in the market along with Ray Perez and Dave Larson. I love my new Toyota Corolla!!! Thank you Rosner Toyota in Stafford More
Great customer service from beginning to end and great follow-up to ensure satisfaction. I am extremely happy with my new Rav4 and with the entire purchase experience at Rosner of Stafford. follow-up to ensure satisfaction. I am extremely happy with my new Rav4 and with the entire purchase experience at Rosner of Stafford. More



