Sheehy Toyota of Timonium
Cockeysville, MD
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Carlos Subido was very helpful in securing my 2026 Toyota Crown Signia. He let me drive on of the Crowns to my house to make sure it fit into my garage before my purchase, He was very accommodating on all Crown Signia. He let me drive on of the Crowns to my house to make sure it fit into my garage before my purchase, He was very accommodating on all my requests. He followed up with me after the purchase for any questions or concerns that I had. I give him 5 stars. More
Salesman Carlos Subido was very helpful and knowledgeable. The process was easy from start to finish. The finance manager was great and worked hard to get the best rate, lower than I was init knowledgeable. The process was easy from start to finish. The finance manager was great and worked hard to get the best rate, lower than I was initially approved for. Overall, it was a very positive experience and would recommend you check them out! More
Salesman Scott Rooney was very friendly and helpful. He was knowledgeable and explained the entire process. Would highly recommend him and Sheehy to someone looking for a Toyota. He was knowledgeable and explained the entire process. Would highly recommend him and Sheehy to someone looking for a Toyota. More
Was looking to buy a new 4Runner TRD Off-Road but none of the dealers in the area had what we were looking for. Not wanting to put in a build order and potentially wait another 4-6 months, we did an extended the dealers in the area had what we were looking for. Not wanting to put in a build order and potentially wait another 4-6 months, we did an extended radius search online and found the exact one we we wanted at Sheehy Toyota of Timonium – and for a great (almost too good to be true) price! I used the online form to request availability and got put in contact with Matt Ellis. Having never purchased a car out of state before, I wasn’t sure what to expect. But after a few emails and phone calls to iron out the details, Matt thoroughly explained the whole process and answered all of my questions – everything wound up being as smooth as could be. No surprises. No ‘gotchas’. No pressure. All the way through to the end including working with the Finance manager, Donna Hale – she was very informative, presented all of my options, didn’t try to pressure me on anything I declined, and was even able to beat the APR I was pre-approved for by a few fractions of a point. The whole experience was easily worth the time it took to travel there and back! More
Purchased a new Crown. The salesperson and overall deal was on par. The process took way too long. The sales manager was horrible; unfortunately, this sets the tone for the The salesperson and overall deal was on par. The process took way too long. The sales manager was horrible; unfortunately, this sets the tone for the entire sales floor. The sales manager was unhelpful and disconnected. I would suggest sales training for the Management and Executive team. At least provide some small token when mistakes happen. They failed at turning a minor issue into a winning moment and lost a customer forever. More
I purchased a Volvo S60 back in 2015 and since it had factory Guarantee for three years, I took it to Bill Kidds Volvo Service Department in Baltimore County. At first, they were doing reasonably good wo factory Guarantee for three years, I took it to Bill Kidds Volvo Service Department in Baltimore County. At first, they were doing reasonably good work, but as time went by the level of service went downward fast. While they were charging me for regular oil change and maintenance three times as the other shops, they failed to deliver what they had promised-such as providing me a rent a car while my car was being repaired, or washing my cars as promised because they claimed their car wash was broken or their cars for renting were no longer available. And in one occasion they broke a video camera that came on my car front without even acknowledging of its existence. Finally, I stopped going there. Fast forward to 2023, my instrument panel went black last week and my regular mechanic said that it needs to be fixed by Volvo dealers. I made an appointment to get the problem checked- the clerk told me that by the way, you seat belt is under recall warning, something that I was just being notified on! So, I said please book me for fixing the seatbelt and the instrument panel, which she did. Today, I go there (about 10 miles drive from where I live) expecting to get both problems taken care of while I am waiting. First thing I am told by their mechanic/manager is that I did not make an appointment for fixing the panel, only the seatbelt! Then, he says I might have to wait the whole day to even get them to look at the panel because there are other cars ahead of me. I am wondering so why did you schedule me at this time?! At the end, when I decided that I was not going to have them to repair my car, he started to say insulting and rude words. My advice is to stay away from Bill Kidd's Volvo service center. If you do good luck! More
BATE AND SWITCH! !! They don't have the vehicles they advertise everywhere, but they have plenty that are three times the price of the ones they advertise. Don't wast !! They don't have the vehicles they advertise everywhere, but they have plenty that are three times the price of the ones they advertise. Don't waste your time. More

