Sheehy Toyota of Timonium

I have a new Camry Hybrid and couldn't connect to the internet via my Entunes. I was sent over to service from the dealership when they couldn't help me. The person at service told me they were slammed internet via my Entunes. I was sent over to service from the dealership when they couldn't help me. The person at service told me they were slammed and his team was about to all go to lunch (a contradictory response) and that I could make an appointment for later. Although he apologized, I didn't think that telling me his team was going to lunch was very appropriate. When I returned, I asked if the technician could show us how to connect to the internet so we could do it ourselves if we had another device, etc. Mr. Stambaugh looked at me like I was crazy but said he would talk to the technician. Ultimately, we were connected and shown how to do it. Unfortunately, I have to connect my iPhone via a cable and not wirelessly as I was told by the dealer when I bought the car. I guess my main complaint is with the dealership who gave me incorrect information when I bought the car. Although I am not a big technology person and it would probably not have affected whether I purchased the car, I feel deceived (although I am sure it was not on purpose - I don't think the dealer knew that iPhones could not be connected wirelessly). The dealership should have been more on top of the car's features. More

I ALWAYS get good service here. I rely on this department for advice and to do a good job and they have always come through. for advice and to do a good job and they have always come through. More

Joe took care of me while I purchased my first new car: a 2012 Toyota Tacoma. I went to several places, but I felt like Joe was really looking out for me. He needed to make a sale, and I needed a nice truc 2012 Toyota Tacoma. I went to several places, but I felt like Joe was really looking out for me. He needed to make a sale, and I needed a nice truck. He didn't have what I wanted at the lot, so he reached out to other dealerships that I had not visited and found the vehicle I was looking for and for a reasonable price. Toyota gained a loyal customer when I made that purchase. Thanks Joe. More

First I rated your customer service great because you delivered my new truck to my house which was above and beyond to start with and then after your employees left I realized that you ( Bill Kidd ) fill delivered my new truck to my house which was above and beyond to start with and then after your employees left I realized that you ( Bill Kidd ) filled my gas tank. WOW. I rated your employees friendliness as great because they made me feel totally at ease and were very helpful with showing me around the truck, I had told Chris that I really didn't know much about it, that I had only test driven one and loved it. My overall experience was great considering the rarity of the particular truck that I was trying to buy, I finally got it. I didn't rate the price because I had hired Authority Auto to find and negotiate the deal and as far as I could tell it was a good price, but since I am a real cheapskate the price can always be lower. Many Thanks, Charlie Edwards More

Greeting friendly; I was early and they took my car right away - it was ready before I expected it to be. I'm still on the free service so the price was definitely right. right away - it was ready before I expected it to be. I'm still on the free service so the price was definitely right. More

Bill Kidd's takes care of all my service work. I trust them and they always do good work. My experience from scheduling an appt to taking out a loaner (if necessary) to discussing service issues to check them and they always do good work. My experience from scheduling an appt to taking out a loaner (if necessary) to discussing service issues to checking out is always easy and excellent. I often call Phil to ask questions about various issues with my car (warning lights that come on) and he is always patient and takes the time to explain what it happening. More

Salesmen were brief, to the point, knowledgeable about the product answering all my questions, and did not try to sell me an automobile that I had not inquired about. These men were extremely outgoing, f the product answering all my questions, and did not try to sell me an automobile that I had not inquired about. These men were extremely outgoing, friendly, and a pleasure to work with. More

This was my 15,000 mile service. I was promptly waited upon, and notified when service was completed. Everyone was friendly & courteous. I was very pleased with the experience. Thanks! upon, and notified when service was completed. Everyone was friendly & courteous. I was very pleased with the experience. Thanks! More

Needed to get a new car and Jeff was able to get me exactly what I wanted. I was looking into other dealers and types of cars, but his ability to get me the car I wanted for a good price clinched the exactly what I wanted. I was looking into other dealers and types of cars, but his ability to get me the car I wanted for a good price clinched the deal. I was also impressed how well I was taken care of after the deal was made. Jeff offered a loaner while the car was being shipped from another location, which I thought was a really classy move on your dealership's part. More

Joe Cooper is a great sales associate--friendly, knowledgeable, and helpful, without being pushy. We greatly enjoyed our car-buying experience, and could not be happier with our new Corolla S. We wi knowledgeable, and helpful, without being pushy. We greatly enjoyed our car-buying experience, and could not be happier with our new Corolla S. We will definitely recommend Joe and Bill Kidd's to friends and family in the future. More