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Shelby Kia
Shelby, NC
104 Reviews
The team at Shelby Kia would like to welcome you to our dealership in Shelby, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Kia vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Shelby, you can always count on the professional technicians in our Kia service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Shelby count on the high-quality vehicles and services found at Shelby Kia, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 104 reviews
February 08, 2018
Excellent Customer Service We visited the Kia Dealership hesitantly due to past experiences of other dealerships. Amber Halecki met us in the parking lot with a pleasant person We visited the Kia Dealership hesitantly due to past experiences of other dealerships. Amber Halecki met us in the parking lot with a pleasant personality. She showed us the car we were looking at and offered another one that we may be interested in all without the high pressure sales tactic. She answered all questions that we had and was willing to find out the answers that she didn't know. Mitch came along for the test drive and was also very pleasant and enjoyable. We did eventually buy the car after considering a different car at a different dealership, partially due to the great customer service of the staff and the pleasant personalities. The Finance Officer, Delores, was also pleasant and easy to work with. No problems or concerns with the purchase of our new car and will definitely visit them again when we are in the market for a new car. More
by Wanda1
Employees Worked With
Amber Halecki, Mitch, Benard, Delorese Robinson
February 03, 2018
EXCELLENT all the way around! Every person we talked with at this dealership could not have been more professional, courteous, and helpful. We have dealt with them for years and t Every person we talked with at this dealership could not have been more professional, courteous, and helpful. We have dealt with them for years and they have most certainly advanced in all ways. More
by Pat Peeler
Employees Worked With
Bernard; Amber Halecki were both so very helpful and excellent in their knowledge and assistance. Went above and beyond!!, Delorese Robinson
September 04, 2014
What good is a warranty? Had my 2011 KIA Sorento for 3-1/2 years and had it serviced there for every oil change, tires, etc. Had the 100,000 mile warranty and never had any Had my 2011 KIA Sorento for 3-1/2 years and had it serviced there for every oil change, tires, etc. Had the 100,000 mile warranty and never had any problems up until August of this year (2014). My original KIA battery which was a sealed battery leaked and caused problems in my shifting. This was found only after 3 trips to KIA. Was told that the battery leaked because it was defective. The battery acid damaged my trans range switch and shift cable. They said they could fix it for $600.00. Said it wasnt covered under my warranty since I had put in a new battery in July and should have noticed the acid and cleaned it at that time. I had been at the dealership in February, May, and August for oil change and vehicle inspections. Inspection sheet was checked good on everything pertaining to the battery. We had no knowedge that the battery had leaked or that it had caused this damage until the check engine light came on. After consulting KIA Customer Service and receiving no assistance from them, my husband bought the KIA parts online and installed them himself. It cost us $120 for the 2 parts and all of 15 minutes to install them. This is $450.00 more than what they quoted, plus the fact remains that they should have been responsible and covered this under my warranty. I will not be making any future purchases with KIA nor will I continue to use them for my maintenance. More
by Cernyte
Employees Worked With
Kandy Jurumbo
April 15, 2014
Overpriced! Gave us a quote of $950 to change AC condenser and non-KIA dealership did it for less than half of that! Big difference!!! Would never bother then ag Gave us a quote of $950 to change AC condenser and non-KIA dealership did it for less than half of that! Big difference!!! Would never bother then again. More
by stereo
Employees Worked With
Service advisor
