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Sheridan Ford - Service Center

Wilmington, DE

4.2
217 Reviews

217 Reviews of Sheridan Ford - Service Center

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October 07, 2021

I've purchased a vehicle from Sheridan back in 2003 and they were excellent to work with and very accommodating. Their service techs are pretty good and prices seem standard across dealerships. I never fee More

by Shak P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
October 07, 2021

Short wait and friendly staff. Great value and a very clean waiting room. Thanks for the wash. More

by sndembk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
October 05, 2021

There prices are very out of control I will never go back or recommend anyone More

by Crystal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken
Oct 09, 2021 -

Sheridan Ford responded

Crystal, I'm sorry that something during your visit upset you. I understand that service pricing can always seem high when someone is not expecting to pay for additional services at that time. We constantly check our pricing against our competitors to make sure we are in line. That being said, if there is something I can personally do to help please reach out to me directly. Sorry again. - Chip Sheridan csheridan@sheridanautogroup.com 302-319-3951

October 05, 2021

I bought my vehicle there and have it serviced there. Haven't had any significant problems so far. Oil shanges and tire rotations. More

by Davidsuchanec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Walter
October 04, 2021

I was in the service department for a tirea repair, I got wonderful service and it was very quick More

by ANDERSON SAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My service tech was Ken, very helpful and polite
October 02, 2021

Professionalism at its finest! Excellent communication from the beginning and throughout service. Superb work and attention to detail. Would highly recommend. More

by KToth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen, Chris
October 02, 2021

Great and friendly service as usual. Comfortable waiting area. I truly appreciate that my car got a quick wash before getting it back. More

by IssaE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
September 29, 2021

Quick, efficient and quality. It is always an enjoyable experience. I would recommend to all More

by Cisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure
September 28, 2021

I had one of the quickest oil changes I’ve ever had. I like this dealership, I bought my car here. I like coming here for service also. More

by Kmarc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob
September 27, 2021

dropped off truck for oil change and tire leak fix. They were done before we finished errands, about 3 hours. More

by davemk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't recall
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