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Sherman Dodge Chrysler Jeep RAM - Service Center

Skokie, IL

3.8
540 Reviews

540 Reviews of Sherman Dodge Chrysler Jeep RAM - Service Center

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October 09, 2019

Christopher Ghanayem Good morning. We just wanted to quickly show our appreciation too your service department and Chris Ghanayem. We recently had our 2014 Town and Count More

by DESQUI27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ghanaymen
October 08, 2019

Not good I have tried all summer to get my car fixed. Small problem , no results eveytime i come same problem, but i ask to pay $150 diagnos. I did that alread More

by lmcoleman33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fraz Khalid
October 04, 2019

Not satisfied Had to pay. Was told that wiring is not covered by warranty. Problem in two windows. Only one was fixed. One is not responding properly. More

by mandy.yabut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Ghanaymen
October 02, 2019

Rushed I can’t believe that dodge is ok with letting their customer with a 31k new car, have to replace tires, rotors, and brake pads. I asked the service pe More

by jorgem_18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott
October 02, 2019

Poor Service We had a new mobility van for 2 years and during that time it was in for the same problem 3 times. The last time we came to pick up the supposedly fix More

by KMCCUE2015
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Fraz Khalid
October 02, 2019

Excellence I was there for a water leakage and for problems with the a/c, They told me they had to keep the car a day or two. Turned out that everything was fixe More

by soroncoco1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Koller
October 01, 2019

Horrible experience would never go here again Issue still not resolved after two tries and service rep was very unprofessional. Overall experience was below expectation. Sherman needs to hold the More

by T
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Scott Hett and Kurt Netzel
September 25, 2019

Quality Service, Reputable Company on all levels I bought my Jeep Cherokee from Sherman dodge new in 2016. Sherman dodge is an extremely reputable dealership that cares about their customers. They ar More

by ALISZEWSKI815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kocik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lester in the service dept
September 18, 2019

Very efficent I received a email when it was dropped off. I received a call the next day when it was scheduled to be worked on. They had one question and a diagnosi More

by MADDEN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All I know was his first name was Christopher.
September 17, 2019

Waiting for a long time Waited a long time. This is not the first time this has happened. Waited just to get a diagnosis test and they forgot about me. Had to go in search of More

by beccxx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Overall Management
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