Sherman Dodge Chrysler Jeep RAM - Service Center

Christopher Ghanayem Good morning. We just wanted to quickly show our appreciation too your service department and Chris Ghanayem. We recently had our 2014 Town and Count Good morning. We just wanted to quickly show our appreciation too your service department and Chris Ghanayem. We recently had our 2014 Town and Country serviced due to a few engine problems. Chris was very attentive and professional. He was very honest and kept the price for the repairs very affordable. Thank you for having knowledgeable staff who understands the toll repairs cant take on a person financially. We look forward too future business with the dealership and your employees, Thank you. More

Not good I have tried all summer to get my car fixed. Small problem , no results eveytime i come same problem, but i ask to pay $150 diagnos. I did that alread I have tried all summer to get my car fixed. Small problem , no results eveytime i come same problem, but i ask to pay $150 diagnos. I did that already. More

Not satisfied Had to pay. Was told that wiring is not covered by warranty. Problem in two windows. Only one was fixed. One is not responding properly. Had to pay. Was told that wiring is not covered by warranty. Problem in two windows. Only one was fixed. One is not responding properly. More

Rushed I can’t believe that dodge is ok with letting their customer with a 31k new car, have to replace tires, rotors, and brake pads. I asked the service pe I can’t believe that dodge is ok with letting their customer with a 31k new car, have to replace tires, rotors, and brake pads. I asked the service people and they seemed that was an accurate time to replace the parts. I have had Honda and nissans before and never had to replace those parts so early on. More

Poor Service We had a new mobility van for 2 years and during that time it was in for the same problem 3 times. The last time we came to pick up the supposedly fix We had a new mobility van for 2 years and during that time it was in for the same problem 3 times. The last time we came to pick up the supposedly fixed van it would not start due to the same problem that we were assured was fixed. We had to trade in this van due to it being not safe to drive. More

Excellence I was there for a water leakage and for problems with the a/c, They told me they had to keep the car a day or two. Turned out that everything was fixe I was there for a water leakage and for problems with the a/c, They told me they had to keep the car a day or two. Turned out that everything was fixed the same day! Shoutout to Bill Koller who was the guy that made this happen, excellent customer service, very very satisfied! Thanks a lot!! More

Horrible experience would never go here again Issue still not resolved after two tries and service rep was very unprofessional. Overall experience was below expectation. Sherman needs to hold the Issue still not resolved after two tries and service rep was very unprofessional. Overall experience was below expectation. Sherman needs to hold there works accountable! More

Quality Service, Reputable Company on all levels I bought my Jeep Cherokee from Sherman dodge new in 2016. Sherman dodge is an extremely reputable dealership that cares about their customers. They ar I bought my Jeep Cherokee from Sherman dodge new in 2016. Sherman dodge is an extremely reputable dealership that cares about their customers. They are definitely apart from most dealers that only care about making a sale. Sherman dodge provides professionalism to the highest. Their service department is also great. I worked with Lester and he provided The upmost quality customer service. Thank you for making every experience great! More

Very efficent I received a email when it was dropped off. I received a call the next day when it was scheduled to be worked on. They had one question and a diagnosi I received a email when it was dropped off. I received a call the next day when it was scheduled to be worked on. They had one question and a diagnosis. I approved the work , and picked up the first thing the next am. The service department seemed extremely busy first thing Tuesday morning, but I was acknowledge by staff when I walked in. They all seemed to be doing two things at one time and yet I was expedited very quickly . More

Waiting for a long time Waited a long time. This is not the first time this has happened. Waited just to get a diagnosis test and they forgot about me. Had to go in search of Waited a long time. This is not the first time this has happened. Waited just to get a diagnosis test and they forgot about me. Had to go in search of them to figure out what was going on...like I said not the first time. Updates would be nice guys. I know you're busy but we are the customer and don't have all day to sit around. If its going to take a long time let us know so we can call a uber and be on our way. More