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Shingle Springs Subaru
Shingle Springs, CA
332 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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332 Reviews of Shingle Springs Subaru
August 04, 2017
Great service department! Best service department I have ever dealt with. People are friendly, knowledgeable, and respect your time! The best part is that they take care of you Best service department I have ever dealt with. People are friendly, knowledgeable, and respect your time! The best part is that they take care of your vehicle the way you want them to. More
by ZKM
Employees Worked With
Dawn Davenport, Jan Wasley
August 02, 2017
I had planned to be in and out quick -- and I was! I went in there knowing exactly what car I wanted and how much I wanted to buy it for. I received great treatment from the salesman once I got there. I went in there knowing exactly what car I wanted and how much I wanted to buy it for. I received great treatment from the salesman once I got there. I was able to negotiate a price quickly, and be out of the dealership in under 2 hours (and that includes the test drive). More
by ahape
Employees Worked With
Tim Gonzales
August 02, 2017
Satisfied Customer We fund the sales person, Brandon McDuff, to be very helpful and easy to work with. He listened to our wants and needs and was ready to answer our qu We fund the sales person, Brandon McDuff, to be very helpful and easy to work with. He listened to our wants and needs and was ready to answer our questions. The dealership personnel who helped us with the loan paperwork and other paperwork were polite and pleasant to work with. More
by John Venn
Employees Worked With
Brett Brophy, Brandon MacDuff
July 31, 2017
Easy, No Presssure! I was terrified of buying a new car because I didn't want to be pressured into anything or sold anything I didn't want. Working with Shingle Springs i I was terrified of buying a new car because I didn't want to be pressured into anything or sold anything I didn't want. Working with Shingle Springs is how car buying should be. We negotiated over the phone a few days before we went in which took the anxiety of showing up to a car lot completely away. I showed up ready to buy a vehicle rather than ready to go to war. Everything was easy. Randy was fantastic over the phone, Wayne was great at getting us all set up, Claire was phenomenal at teaching me about the features of my new car and Jon was great in finance. Never once did I feel pressured. If I said no to something or had a question, I wasn't met with hostility or slimy sales tactics. My concerns and questions were all addressed honestly and respectfully. There are at least 6 Subaru dealerships withing a 30 mile radius of where we live and I would never hesitate to send anyone to Shingle Springs. They showed me that buying a car shouldn't be stressful or anxiety inducing. They have a customer for life with us! More
by Lisa Gates
Employees Worked With
Claire Barnett, Jon Cooper, Randy Higham, Wayne Eppard
July 25, 2017
My second new car purchase with Shingle Springs. Thanks to Tom Rockenbaugh for a stress-free buying experience. My new 2018 Forester is beautiful and has absolutely everything I wanted in a new car. Thanks to Tom Rockenbaugh for a stress-free buying experience. My new 2018 Forester is beautiful and has absolutely everything I wanted in a new car. More
by DebH02
Employees Worked With
Tom Rockenbaugh
July 16, 2017
Best buying experience ever!! I bought my new outback on Saturday and I thought I got a fair deal. Then I got a call on Sunday from Tom and he said they owe me money cuz the car I I bought my new outback on Saturday and I thought I got a fair deal. Then I got a call on Sunday from Tom and he said they owe me money cuz the car I got was on sale. So I said" I'll be right over" 😃 best day ever!!! I think I need to buy a lotto ticket now. Thank you so much!! More
by Amy 1234
Employees Worked With
Brett Brophy, Tom Rockenbaugh
July 04, 2017
Easy to transact. New and pleasant showroom. Friendly. Not pushy. Car was delivered with wrong tire pressure after a dealer trade. Had to reflate next day which was a hassle. Otherwise, great car Friendly. Not pushy. Car was delivered with wrong tire pressure after a dealer trade. Had to reflate next day which was a hassle. Otherwise, great car so far. More
by BARB
Employees Worked With
Justin, Claire Barnett, Jon Cooper, Wayne Eppard
June 29, 2017
New car purchase Tim Gonzalez found me the perfect car for me. They gave me a rental car to go down to San Jose because my new car wasn't ready yet. The only problem Tim Gonzalez found me the perfect car for me. They gave me a rental car to go down to San Jose because my new car wasn't ready yet. The only problem I had is they tried to raise my interest rate (supposedly the bank rejected the low amount), I told them I was leaving and look elsewhere for the car if the interest rate doesn't go back down to the original rate quoted. Amazingly they went back down. More
by Orangeval
Employees Worked With
Tim Gonzales, Brett Brophy
June 26, 2017
2015 Subaru Impreza w/ some problems. Shingle Springs Subaru is awesome! Bought a 2015 Impreza and 4 days later noticed a huge dent in the rocker panel. Emailed with no response...doesn't Shingle Springs Subaru is awesome! Bought a 2015 Impreza and 4 days later noticed a huge dent in the rocker panel. Emailed with no response...doesn't sound so great but keep reading. We noticed about a month later the front tires had uneven wear and the car pulled hard to the right...keep reading 😊 We took the car in for alignment under warranty and when the report came back it stated someone must have hit something on the right side to make the alignment that far off and tires were showing secondary rubber. I showed Mason the service tech my original email which got no response. After a few emails and phone calls I talked to Bryant (GM). He had my car rechecked for any issues, sent over to a local body shop to fix the dent and replaced the tires! I was originally very distraught when we discovered the issues because we saved a long time to pay cash for the car but Shingle Springs Subaru made everything right. They even gave us a fully loaded loaner car at no charge! We would highly recommend Shingle Springs to buy your next new or used car. The purchase process was nice, no pressure. They have an awesome coffee machine, tv and nice kids area for service appointments. More
by Brooke1712
Employees Worked With
Bryant (GM), Greg Martz, Mason Bright, Brett Kirschenmann
June 20, 2017
Major service: fast, below estimated cost and done before pr Dealer performed a major service (60K) airbag recall, brake service. Dealer found additional issues that were resolved with a minimum labor charge. S Dealer performed a major service (60K) airbag recall, brake service. Dealer found additional issues that were resolved with a minimum labor charge. Service was completed ahead of the time promised and below estimated costs. Service and parts dept. people were courteous and professional. My preferred service provider. More
by markm
Employees Worked With
Brett Kirschenmann
