Shirlie Slack Mitsubishi

Incredible customer service. Car was even better than expected and whole process was seamless. Very accommodating about letting me get it inspected and no surprises or upselling Car was even better than expected and whole process was seamless. Very accommodating about letting me get it inspected and no surprises or upselling along the way. More

I live in the Raleigh NC market which is dominated by (2) Mega Dealership, Leith and Hendrick....Well guess what, after shopping around for several days for a Nice Used Chevy Tahoe, with Low Miles at a Good Mega Dealership, Leith and Hendrick....Well guess what, after shopping around for several days for a Nice Used Chevy Tahoe, with Low Miles at a Good Price, I found out about Shirley Slack Mitsubishi...Called them up on the phone and discussed said vehicle...Sent in Picture's of my Trade In and Discussed Price...Finalized the deal over the phone for the purchase...Went by my Credit Union and got financing and made the 225 Mile Ride to the Dealership...When I got there the first thing I saw was the Perfectly Detailed Tahoe, sitting out front, just asking for me to buy it...Went in the Dealership, met my Salesperson and started the process...Took the Tahoe for a drive and when I got back....Let the Games Begin...First of all I was Greeted by the Owner who was such a Nice Lady...Secondly, they had already test drove my trade in, and the best thing was while I was talking to the owner the salesperson was finishing up my paperwork to present to Financing...I went over ready to Start Haggling about the Final Price, because I know the Dealerships Switch and Bait Tactics, but to my surprise, Every # that we discussed did not change...I am 67 years old and have bought Many Vehicles from Dealerships and by far this was the LESS STRESSFUL VEHICLE PURCHASE, THAT I HAVE EVER HAD...As stated, I had my financing which I through my credit union, who gave me a great deal, But they found me a Lower Interest Rate and Matched the Gap Insurance Price...All in all it was worth the Total Roundtrip of a 7 Hour Drive...We will be next purchasing a vehicle for my wife and Shirley Slack Mitsubishi will be the first place that i will be calling...Stan Black Raleigh NC... More

Honesty and Integrity is the best way to describe my purchasing experience at Shirlie Slack Mitsubishi of Fredericksburg VA. From the sales associate Lynsey to Andrew, (one of the sales managers) who pu purchasing experience at Shirlie Slack Mitsubishi of Fredericksburg VA. From the sales associate Lynsey to Andrew, (one of the sales managers) who put the deal together and George, the business manager, added to a hassle free and a fantastic buying experience. And a heartfelt thanks to Ms. Slack for a wonderful conversation about how the Slack family started in the car retail sales business, what a wonderful story. Honesty and Integrity says it all. Thank you for the experience!! More

courteous, quick, clear, thorough, and good a keeping their word and backing up all that they say., their word and backing up all that they say., More

Their nickel picked offer is total byMy credit score Their nickel picked offer is total by My credit score tanked because my wife got cancer so I gave everything to keep her alive, she died my credit sc Their nickel picked offer is total by My credit score tanked because my wife got cancer so I gave everything to keep her alive, she died my credit score was over 700 I own a home have had no repos just a little behind on my cc payments due to medical costs and got flat turned down. Mind you I make great money and my debt to income ratio is good More

This was the first car I ever purchased out of state. I was very hesitant on the idea, but so glad I did. I found exactly the car I was looking for, and so pleased with the process. Bianca was my sales was very hesitant on the idea, but so glad I did. I found exactly the car I was looking for, and so pleased with the process. Bianca was my salesperson. She was very responsive and helpful, sending me pics and videos of the car, as I was 3hrs away. I didn’t want any unnecessary surprises. And the owners, Patty and Laurie, went above and beyond to get the couple concerns I had fixed, to close the deal. More

Jacob Small returned my calls promptly and was knowledgeable about his products. The car was ready for test driving upon arrival and they are helpful with payment options knowledgeable about his products. The car was ready for test driving upon arrival and they are helpful with payment options More

It's one thing to but a car, but the service department really shows a dealer's character. The guys in the service department have always shown tremendous care and professionalism. I'm going to give a HUGE really shows a dealer's character. The guys in the service department have always shown tremendous care and professionalism. I'm going to give a HUGE shot out to Sean Folk. He's ALWAYS done a tremendous job in taking care of me and goes well above and beyond. I genuinely look forward to making the trek to Fredericksburg to catch up with Sean. He now feels like family. The two times I serviced outside of this dealership was at Jiffy Lube and Auto Giants Mitsubishi. Both times, I've had to bring it back to Shirley Slack to have them fix things that those places messed up....Dave also gave excellent customer service as well, so thank you Dave! More

Had a fabulous experience with the team here!!! My salesman Sal was awesome!! I live 50 miles from the dealership and Sal took care of everything for me and I picked up my new car yesterday!!!! Thanks salesman Sal was awesome!! I live 50 miles from the dealership and Sal took care of everything for me and I picked up my new car yesterday!!!! Thanks so much!!!! I highly recommend this dealership 👍🏻❤️ More