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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.5
1,730 Reviews

1,730 Reviews of Shottenkirk Chevrolet - Service Center

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January 05, 2023

They are very friendly prompt and do good service. Their documentation they provide the customer is appreciated More

by JEANSLICK1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper, Jim Miller, Adam Barkela, Matt Heasley, Adi Feriz, Mike Warne, Kyle Carnahan, Coltan Straker, Carl Hines, Steven Williamson
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Jan 05, 2023 -

Shottenkirk Chevrolet responded

Jean, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 05, 2023

They did a nice job and were very friendly. Even your sales reps greeted us. More

by uniquelycatered
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
Report | Print
Jan 06, 2023 -

Shottenkirk Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Chevrolet, we look forward to having you as a valued customer for many years to come!

January 04, 2023

Awesome service and would buy a car from them again! Bruce is an excellent salesman! Was not pushy to get me to buy and cared about finding something affordable for me. Astrid in finance is amazing and More

by angelgunderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Stone
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Jan 04, 2023 -

Shottenkirk Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Angel, for choosing Shottenkirk Chevrolet!

January 04, 2023

Dave was awesome and helped us decide to buy a Traverse! It was helpful to have a detailed trim walkthrough as well! More

by bafleener1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2023 -

Shottenkirk Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Chevrolet.

January 04, 2023

They got my truck in and fixed right away. Very happy with the service department More

by JERRYA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coltan Straker
Report | Print
Jan 04, 2023 -

Shottenkirk Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Chevrolet, Jerry, we look forward to having you as one of our valued customers for many more years!

January 04, 2023

This was my first service appointment. Setting was easy. Turnaround time for service was as promised. All personnel were warm, friendly and courteous! Nice experience! More

by william.appelgate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raynee Hagelberg
Report | Print
Jan 04, 2023 -

Shottenkirk Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Chevrolet, William, we look forward to having you as a valued customer for many years to come!

January 04, 2023

They always take care of the issues with great service. Service writer and technicians could not be more professional and courteous. More

by KENNYDEVAUGHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Fisher, Matt Heasley, Coltan Straker
Report | Print
Jan 04, 2023 -

Shottenkirk Chevrolet responded

It's great to hear that we were able to help you out, Kenny. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

January 04, 2023

With this busy as everybody was at the shop that day I was very pleased with how well they kept me informed I'm what was going on with my car. More

by DNHSIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey and Todd Esbeck, Coltan Straker
Report | Print
Jan 04, 2023 -

Shottenkirk Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 04, 2023

Always clean and well organized when I have been there. Employees are always friendly and willing to help. More

by GDMANDERNACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
Report | Print
Jan 05, 2023 -

Shottenkirk Chevrolet responded

It's great to hear that Scott was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

January 04, 2023

this was my first experience purchasing a car and everyone I worked with was very friendly, helpful, and made the experience as easy as possible for me! More

by mkord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Tass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2023 -

Shottenkirk Chevrolet responded

Thanks for sharing your experience with Shottenkirk Chevrolet. Cory and our team appreciate your business and hope to see you again soon!

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