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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.5
1,730 Reviews

1,730 Reviews of Shottenkirk Chevrolet - Service Center

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December 28, 2022

Very nice we'll inform got in on time did good work Very Very happy More

by rbhudd2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sibnie
Dec 28, 2022 -

Shottenkirk Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

December 28, 2022

Great service, fast turn around friendly knowledgeable people! I tell all my friends about them! More

by LASTUDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Fisher, Scott Cooper, Mike Warne, Coltan Straker
Dec 28, 2022 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

December 27, 2022

They were fast not a bunch of crap in and out went well kinda pushy with extra warranty More

by snowjake3
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jason Nesbit
Dec 28, 2022 -

Shottenkirk Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 27, 2022

Tom is very knowledgeable and helpful sames person i recommended him and Shottenkirk to anyone! More

by adatrucking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alen Bahic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Powell
Dec 28, 2022 -

Shottenkirk Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

December 25, 2022

Transmission on my17 silverado failed service center had new one in within a day !!!I realize this is not normal because you had a transmission at the shop but cannot believe I had my truck back within 2day More

by ANJANDJBBRACKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Scott
Dec 27, 2022 -

Shottenkirk Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Chevrolet.

December 25, 2022

I had a scheduled appointment for oil change and system check. They had me finished and out the door in less than 45 minutes. Highly recommend this dealership. More

by RITTER6145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
Dec 27, 2022 -

Shottenkirk Chevrolet responded

Thanks for sharing about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

December 24, 2022

Ordered 4 new tires and had them installed during this most recent snow event. Estimated 2hours and was completed within that time. Waiting area nice and comfortable. Cost was as estimated. More

by MCNACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Miller
Dec 27, 2022 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

December 24, 2022

This dealership has always been very helpful with any of my car problems. Thank you for all that you do. Special shout out to Matt H. for taking great care of my car! More

by CENTURYKELLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Heasley
Dec 27, 2022 -

Shottenkirk Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 24, 2022

Shottenkirk’s has worked very hard to get a vehicle back to us so we could trade in our old vehicle. We worked with Samir at the Waukee, Iowa location. He was very accommodating! Thank you!! More

by cjford992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samir, Scott Cooper, Alicia Scott
Dec 27, 2022 -

Shottenkirk Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Chevrolet, we look forward to having you as a valued customer for many years to come!

December 23, 2022

Three service advisor was rude, unproffesional and a little aggresive when i questioned his remarks about possibility of extended wait beyond what was originally estimated for my scheduled appointment. More

by GOODE.JOE61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coltan Straker
Dec 27, 2022 -

Shottenkirk Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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