Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Shottenkirk Chevrolet - Service Center

Waukee, IA

4.5
1,730 Reviews

1,730 Reviews of Shottenkirk Chevrolet - Service Center

Sort by
December 02, 2022

Friendly salesman clean bright atmosphere easy to find location enjoyable time dealing with Travis my salesman More

by timjdurick
Recommend Dealer
Yes
Employees Worked With
Travis Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2022 -

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 01, 2022

Great experience again for us! Cory was extremely helpful and we will be back again for the next purchase! More

by bricemccunn
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Cory Tass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2022 -

Shottenkirk Chevrolet responded

Thanks for sharing about your experience with Shottenkirk Chevrolet. We appreciate your business, Brice, and hope to see you again soon!

December 01, 2022

Was very helpful and a timely service for the amount of services they had when I arrived More

by DANIELFRETTIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Scott
Report | Print
Dec 04, 2022 -

Shottenkirk Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Daniel, and it's great to hear about your excellent experience here at Shottenkirk Chevrolet.

November 30, 2022

Very happy with service and the honesty of the people that I dealt with. This was my first time having work done and I was very pleased. More

by cchristman306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott, Lopez, Dylan Miller
Report | Print
Dec 01, 2022 -

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 29, 2022

My first time in for service and I was very happy with everyone and everything done for me - oil change, brakes and new tires. I will definitely return. Thanks to Scott and his team! More

by RITA10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper, Alicia Scott, Samuel Dusenbery
Report | Print
Nov 29, 2022 -

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 29, 2022

Was shuffled between 3 advisors upon my arrival & 2 drivers bc no one was on the same page. Scheduled for getting chips on my heads up display & heated steering wheel. Realized once I got home that non More

by hbic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alicia Scott
Report | Print
Nov 29, 2022 -

Shottenkirk Chevrolet responded

Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Nov 29, 2022 -

hbic responded

Hello! I just emailed my sales rep directly since I'm not sure why its not connecting to my profile for you to see like normal?

November 29, 2022

They're quick to get my car in, completed in a timely manner and accommodating More

by AKMASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who was the mechanic, Coltan Straker
Report | Print
Nov 29, 2022 -

Shottenkirk Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

November 29, 2022

It is well organized. Aware of the concerns of the customers. They explain the issues well wothout to much information. More

by CWALLACE2591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Barkela
Report | Print
Nov 29, 2022 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 29, 2022

Very polite and friendly. Kept on time with our scheduled appointment. Needed cabin filter changed/replaced. More

by pam_harrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember our serviceman’s name. Sorry
Report | Print
Nov 29, 2022 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

November 28, 2022

They went out of their way to squeeze me in on a very busy day for a last minute battery replacement as I was heading out of town. I really appreciated them accommodating me! More

by hollygilliland
Recommend Dealer
Yes
Employees Worked With
Sorry, can’t remember name
Report | Print
Nov 29, 2022 -

Shottenkirk Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Chevrolet, we look forward to having you as a valued customer for many years to come!

1
...
109
110
111
...
173