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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.5
1,725 Reviews

1,725 Reviews of Shottenkirk Chevrolet - Service Center

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November 10, 2022

I had a great experience all around and people are very attentive to my needs. More

by m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Heasley
Nov 11, 2022 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

November 10, 2022

Took my vehicle in for a service. After the service I found out that a part of my vehicle might have a bracket on the center console due to the nature of the repair. When this was bro More

by CorvetteOwner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Cooper, Dylan Miller
Nov 11, 2022 -

Shottenkirk Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Nov 11, 2022 -

CorvetteOwner responded

Hi, I would be happy to follow up without having my personal information on a public forum. If you send me an email I can respond to I would be happy to provide more details. Thanks.

November 10, 2022

Always a pleasure to work the the people at Shottenkirk Chevrolet - Sales to service. Top notch. More

by MACJHOLLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
Nov 11, 2022 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 09, 2022

This dealer has always been good at customer service and provided a loner while they had my car. More

by jmshortcpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper, Alicia Scott
Nov 10, 2022 -

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

November 08, 2022

I was greeted, welcomed and shown where I needed to go as soon as I arrived. The employees were all professional and friendly. The service was performed quickly. More

by Jenmarts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Miller
Nov 09, 2022 -

Shottenkirk Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

November 05, 2022

Everyone at their dealership worked extra hard to locate and deliver the exact vehicle that I was looking for. Definitely going back there when I need my next one More

by gceraso276
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Shottenkirk Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

November 05, 2022

I just keep coming back because they really are great at Sottenkirk Chevrolet. I love the sales team they're always working with me on my next ride. Sydney is always helpful with my upgrades. She's always g More

by Tracyhinchey79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney
Nov 07, 2022 -

Shottenkirk Chevrolet responded

Thank you so much, Tracy, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

November 05, 2022

They attempted to fix my rear breaks. After two days of working on it they still screeched and made noise. Today I pulled them back off myself and one of the metal clips that hold the bre More

by ackerman174
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dylan Miller
Nov 10, 2022 -

Shottenkirk Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

November 04, 2022

I had an appointment for an oil change. Everything went fine. I think Dylan was my service adviser. I had asked about tires when I checked in and he had the info when I checked out. Gre More

by DMCCANNCHIND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Miller
Nov 07, 2022 -

Shottenkirk Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

November 03, 2022

They are really good I have been explained what needs to be done so everything went smoothly thanks More

by jasko73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Barkela
Nov 03, 2022 -

Shottenkirk Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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