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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.5
1,718 Reviews

1,718 Reviews of Shottenkirk Chevrolet - Service Center

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September 21, 2022

Good work and reasonable price but taking an hour and 15 minutes for a simple oil change is definitely on the slow side! 20-30 minutes would be really appreciated! More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
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Sep 23, 2022 -

Shottenkirk Chevrolet responded

Gary, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 21, 2022

Excellent, organized, efficient, pleasant and courteous to their customers, clean work area and waiting room, helpful in answering questions! More

by vickifriedrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cooper, Shirley Johnsen
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Sep 23, 2022 -

Shottenkirk Chevrolet responded

Vicki, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 20, 2022

Courteous and professional! Didn’t have a rental car to drive but gave us a ride back to our RV. More

by rickhunt292
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Heasley, Cole Dalrymple
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Sep 21, 2022 -

Shottenkirk Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Chevrolet.

September 20, 2022

They are very helpful and get you on your way as quickly as possible to make sure you are satisfied More

by KLCRAIG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Coltan Straker
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Sep 21, 2022 -

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

September 20, 2022

You had no problem taking my check for excess of $90,000 for a 2022 corvette,but it has been in the shop on 3 separate occasions for a convertible top problem.Not sure it is solved yet and only has approx. More

by DOUGOTT
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Cooper
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2022 -

Shottenkirk Chevrolet responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 20, 2022

Sydney was excellent: pleasant and welcoming both on the phone in advance of the appointment and when we arrived. She was very helpful and efficient. We would happily do business with her again! More

by HUGHANDMARCIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Hinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2022 -

Shottenkirk Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 18, 2022

I like to come to there, first of all because everyone is always so kind to me! I have my second lease with you and am treated with respect on what I can afford, being a senior citizen! I just really like my More

by AUZZIAD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Look mine up, as I do not remember his name! And I like him! And my Trax!
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Sep 19, 2022 -

Shottenkirk Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 17, 2022

Repairs were made in great time span job looked great they said they would try and glory be the job was completed 👍 More

by HAROLDWRIGHT1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob auge
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Sep 19, 2022 -

Shottenkirk Chevrolet responded

Harold, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

September 16, 2022

The service department was very helpful and courteous even took extra time to run my car through the car wash for me. More

by PRESTONDSM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I've forgot the name of the service guy, please check my ticket for name.
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Sep 16, 2022 -

Shottenkirk Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 15, 2022

Always fast and easy. Great people and great service. Ten out of ten recommend this dealership and it’s staff. More

by Jacobauge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Scott
Report | Print
Sep 16, 2022 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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