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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.5
1,725 Reviews

1,725 Reviews of Shottenkirk Chevrolet - Service Center

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April 13, 2022

Very friendly and helpful. Would recommend their service department to anyone. Kept me informed at all times. More

by passigk
Recommend Dealer
Yes
Employees Worked With
Scott Cooper, Jim Miller, Adam Barkela, Matt Heasley, Adi Feriz, Kyle Carnahan, Coltan Straker, Cole Dalrymple, Carl Hines
April 12, 2022

Pieces of my car were not put back together Husband had to put back together More

by Jasonchris16670
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t see who helped me
April 12, 2022

Breaks are still squeaking after brand new breaks put on front and back by dealership and also subsequent trip to dealership to have them look into the squeak. They said they cleaned breaks but they are st More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christian Dorrance
April 12, 2022

Employees were courteous & knowledgeable & with the air bag recall on my Chevy Silverado they were impressively prompt getting the part I needed & getting back to me to get the job done & I really apprecia More

by Kellilane.8789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Miller
April 12, 2022

Great communication and updates from Isaac throughout our service appts along with our recall work for our vehicles. More

by SUTTER413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Tucker, Matt Heasley
April 11, 2022

Service at Dealer was great. ..But I don't like talking to Call Center people to make an appointment. Would rather deal direct with On-site Service Advisor. More

by DAANDMV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know any of these staff
April 11, 2022

I had an engine issue with my suburban and got in the same day for service. The issue was resolved in about 3 hours and I was in my way. Fast and efficient! More

by WINSTON.MORRIS86
Recommend Dealer
Yes
Employees Worked With
Ryan
April 11, 2022

Dealership greeted me and got my vehicle in for service and was serviced in a timely matter More

by SOCCERCATMAX21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Issac
April 11, 2022

Very detailed inspections and notes. Communication is great. Explaining needed repairs, no pressure. I trust this team. More

by T.STONEHOCKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cooper, Matt Heasley, Steven Williamson, Kevin Page
April 11, 2022

Had van in 2x to have headlight chg. Waited 6 hrs total for both visits. More

by kentmcadon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dylan
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