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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.5
1,722 Reviews

1,722 Reviews of Shottenkirk Chevrolet - Service Center

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April 08, 2024

Great. Got my Car Done & I was on my way!! I like getting my oil changed there. It's easy & convenient! More

by FROSTIE16
Recommend Dealer
Yes
Employees Worked With
Chance Korte, Chance Korte
Report | Print
Apr 09, 2024 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with Chance and our team. We're glad to hear we delivered such a great experience!

April 06, 2024

I bought my truck from you I appreciate you and I'm impressed with your service I found out I need a few thousand dollars worth of work after paying 180.00 I'm hoping that comes off my final bill More

by BILLBLUMBERG749
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt, Colby Oberembt
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Apr 08, 2024 -

Shottenkirk Chevrolet responded

Thank you, Bill! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

April 06, 2024

Very knowledgeable to customers concerned and need. Respectful and impressive Very good administratively, organized and encouraging More

by GAYESTEVE9
Recommend Dealer
Yes
Employees Worked With
Ryan McClure, Ryan McClure
Report | Print
Apr 08, 2024 -

Shottenkirk Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

April 04, 2024

Dealership was clean service. Check-in was fast and efficient. Asian of work done was clear and options presented. More

by chrisber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt
Report | Print
Apr 05, 2024 -

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 03, 2024

Ryan’s customer service was amazing. Very responsive and easy to work with and exceeded my expectations. More

by MEDDA100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
Report | Print
Apr 03, 2024 -

Shottenkirk Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ryan met your expectations. Thank you for choosing Shottenkirk Chevrolet, we look forward to having you as a valued customer for many years to come!

April 03, 2024

Always willing to help answer any questions I have. If they don't know the answer to my question they will find someone who does. More

by ASHLEYRANEY1211
Recommend Dealer
Yes
Employees Worked With
Ryan McClure, Ryan McClure
Report | Print
Apr 03, 2024 -

Shottenkirk Chevrolet responded

Ashley, Thank you for your very kind review. Ryan and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Chevrolet.

April 03, 2024

I got the issue fixed. I was originally going to get an oil change but didn't need it, so I said don't change oil just the issue. The issue got fixed and they changed the o More

by MELODYANNMURPHY7
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt, Colby Oberembt
Report | Print
Apr 03, 2024 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

April 01, 2024

They took my vehicle and did the diagnostics on it and then let me know what the problem was. They fixed it in less than an hour. Great service. More

by RICHMARSOLAIS
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey, Tate Pumphrey
Report | Print
Apr 02, 2024 -

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

March 28, 2024

Morgan was nice to work with and the shop got my car done in an appropriate time frame. However, I feel we sprint more money than if we had gone elsewhere. We were told when dropping the vehicle off that a $ More

by SHELLEYMILLER14
Recommend Dealer
No
Employees Worked With
Morgan Hough, Morgan Hough
Report | Print
March 27, 2024

All right Was fast tires were not at same pressure when I checked, car was not washed. More

by Jesse
Recommend Dealer
Yes
Employees Worked With
Chance Korte, Chance Korte
Report | Print
Mar 27, 2024 -

Shottenkirk Chevrolet responded

Jesse, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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