Shottenkirk Chevrolet - Service Center

Ordered tires on your website with 'find my tire' and then set up an appt to have them installed the next day. Got confirmation and everything. Went to the dealership the next day for my scheduled appt. then set up an appt to have them installed the next day. Got confirmation and everything. Went to the dealership the next day for my scheduled appt. but, they didn't have my tires bc the 'find my tires' app doesn't actually order the parts to the store or something. How frustrating is that to schedule my whole day around this appt (single mom of 4 kids!) and make arrangements for childcare just to be told I have to reschedule for the next day and reschedule childcare as well. Please figure out your website so that customers don't have to come back twice - it is super inconvenient and bad business. Why even offer the feature on the website? Also, this is my 3rd or 4th visit here and it hasnt been a good experience any time. My step-dad has been a service advisor at Karl's for 15 years or so and I am going to start driving all the way up to Ankeny again because I always am well taken care of. More

They were very courteous and took good care of us And we were very satisfied were very satisfied More

They were professional and caring for the customer. They got things done in a great amount of time and my truck is running better than before with their help. They got things done in a great amount of time and my truck is running better than before with their help. More

Great! Friendly service that's quick and convenient. Comfortable waiting area that's easy to work from. Friendly service that's quick and convenient. Comfortable waiting area that's easy to work from. More

Service department was nice to work with. The department was professional with changing the oil and rotating the tires. The department was professional with changing the oil and rotating the tires. More

It was fine, what needed to be done was done. Korte was quick to greet me & help. Korte was quick to greet me & help. More

Always polite, try to be quick. Very informative, and helpful. Always fun to see what mixture of lug nuts I have when they chance my tired as they're never the same Very informative, and helpful. Always fun to see what mixture of lug nuts I have when they chance my tired as they're never the same More

In and out in a reasonable time. Comfortable waiting area. Shottinkirk has treated us well. Comfortable waiting area. Shottinkirk has treated us well. More

Our salesman, Izzo, was excellent. He was especially helpful in explaining the technical dashboard operations. He was especially helpful in explaining the technical dashboard operations. More

Morgan got my car in and out quickly for an oil change on a day that I was in a hurry. a day that I was in a hurry. More