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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.5
1,733 Reviews

1,734 Reviews of Shottenkirk Chevrolet - Service Center

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March 07, 2024

Our salesman, Izzo, was excellent. He was especially helpful in explaining the technical dashboard operations. More

by MATHISJM
Recommend Dealer
Yes
Employees Worked With
Ryan McClure, Ryan McClure
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Mar 07, 2024 -

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. Izzo and our team appreciate your business and hope to see you again soon!

March 06, 2024

Morgan got my car in and out quickly for an oil change on a day that I was in a hurry. More

by JMEILERS37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Hough
Report | Print
Mar 06, 2024 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Morgan and our team, and we look forward to working with you again.

March 05, 2024

Very appealing and prompt service Good customer serve and very clean service and waiting area More

by TJSCHNEIDER64
Recommend Dealer
Yes
Employees Worked With
Chance Korte, Chance Korte
Report | Print
Mar 05, 2024 -

Shottenkirk Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Chevrolet, we look forward to having you as a valued customer for many years to come!

March 04, 2024

The dealership was super clean and everyone was very friendly. Would happily go there again. More

by Jacobauge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Stone, Sydney Hinders, Astrid Garcia, Travis Black, Tanner Hocker
Report | Print
Mar 05, 2024 -

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

March 04, 2024

Sold me on a used truck at an inflated price. No service back up Bite me More

by KBCINC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Morgan Hough, Morgan Hough
Report | Print
Mar 07, 2024 -

Shottenkirk Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

March 03, 2024

Booked appointment for alignment and price quoted $99. Arrived and at checkin was told $149. Did not attempt to reconcile price mistake. More

by RYANKOCH35
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Tate Pumphrey, Tate Pumphrey
Report | Print
Mar 07, 2024 -

Shottenkirk Chevrolet responded

Ryan, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

March 03, 2024

Fast ,friendly and on point definitly happy i took my car in to the chevy dealership More

by LARRY.ROSE31
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan McClure, Ryan McClure
Report | Print
Mar 03, 2024 -

Shottenkirk Chevrolet responded

Larry, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 02, 2024

Super Fast service, not the typical long wait for an oil change at a car dealership shop More

by rmolina
Recommend Dealer
Yes
Employees Worked With
Chance Korte, Chance Korte
Report | Print
Mar 03, 2024 -

Shottenkirk Chevrolet responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

March 02, 2024

Guys are friendly, courteous, helpful, down to business, detailed.... My auto was expeditiously taken care of. More

by GMAJUDYGUE
Recommend Dealer
Yes
Employees Worked With
Chance Korte, Chance Korte
Report | Print
Mar 03, 2024 -

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

March 01, 2024

Morgan is excellent to work with! I would recommend him to anyone. He had proper communication skills. More

by Archie Luna
Recommend Dealer
Yes
Employees Worked With
Morgan Hough, Morgan Hough
Report | Print
Mar 01, 2024 -

Shottenkirk Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Archie, and we're happy to hear that Morgan met your expectations. Thank you for choosing Shottenkirk Chevrolet, we look forward to having you as a valued customer for many years to come!

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