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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.5
1,723 Reviews

1,723 Reviews of Shottenkirk Chevrolet - Service Center

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February 28, 2024

Seamless transaction. Very happy with the deal we made Would shop here for my next purchase More

by MONTHLYBILLSCOULTER
Recommend Dealer
Yes
Employees Worked With
Lee Fisher, Lee Fisher
Feb 28, 2024 -

Shottenkirk Chevrolet responded

Thanks for sharing about your experience with Shottenkirk Chevrolet. Lee and our team appreciate your business and hope to see you again soon!

February 28, 2024

Shottenkirk goes above and beyond to help their customers. They care about their customers needs and budget ranges and they work hard for the customer. We will never buy another vehicle from anyone More

by mmvaneaton
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt, Colby Oberembt
Feb 28, 2024 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Bruce and Colby, and we look forward to working with you again.

February 28, 2024

Colby always goes above and beyond to make our experience at Shottenkirk a v positive one. He's one of the main reasons we take all of vehicles to Shottenkirk. More

by STEVEMSTANLEY56
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt, Colby Oberembt
Feb 28, 2024 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that Colby had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

February 28, 2024

We had an issue with our service. But Thanks to dealership GM and service MGR. Issue was resolved quickly and explained very well More

by SSGTROE
Recommend Dealer
Yes
Employees Worked With
Ryan McClure, Ryan McClure
Feb 28, 2024 -

Shottenkirk Chevrolet responded

Thank you for this feedback. We're glad to hear that the issue was resolved to your satisfaction! We appreciate your business and hope to see you again.

February 27, 2024

I got charged $160 for a diagnostic fee. Although I had 2 other mechanics tell me the issue. I told Colby that. Still got charged. Even after I agreed to order the part. Most places dont cha More

by lrswank
Recommend Dealer
No
Employees Worked With
Colby Oberembt, Colby Oberembt
Mar 02, 2024 -

Shottenkirk Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

February 27, 2024

Always going above and beyond for everyone. Makes sure we are clean shop that works efficiently and always ready to help customers and employees with whatever they need. More

by Asp34650
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt, Colby Oberembt
Feb 27, 2024 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

February 26, 2024

Took the time to find a difficult problem. Fixed it when another dealership said it couldn’t be fixeed More

by n143rw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
Feb 26, 2024 -

Shottenkirk Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

February 24, 2024

Efficient and customer first. Great Serce I really like Chevrolet s and this dealership is top notch More

by scheplerfam
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey, Tate Pumphrey
Feb 24, 2024 -

Shottenkirk Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 24, 2024

Quick and friendly Stayed on task and was able to fix my recall,oll changeable tire rotation. More

by KKMARLOW11
Recommend Dealer
Yes
Employees Worked With
Morgan Hough, Morgan Hough
Feb 25, 2024 -

Shottenkirk Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

February 23, 2024

Ryan has been the best services experts I have gotten to deal with in the past, I believe two years? Maybe year and a half? I will actually be requesting Ryan for the future service visits. More

by Nkantar1111
Recommend Dealer
Yes
Employees Worked With
Ryan McClure, Ryan McClure
Feb 24, 2024 -

Shottenkirk Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Ryan here at Shottenkirk Chevrolet.

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